A.I. — Industry Insights, Data, and Solutions For Business Leaders

Gartner Classifies Seven Technologies to Reach Mainstream Adoption in Digital Workplace Within Next Two-to-Five Years

Speech recognition will reach the Plateau of Productivity within the next two years and six other technologies will reach mainstream business adoption in the next two to five years according to the 2018 Gartner, Inc. Hype Cycle for the digital workplace.

Lane CooperAugust 23, 2018gartner, digital workplace, adaptive learning platforms, speech recognition, virtual personal assistants, chatbots, artificial intelligence, A.I., augmented reality

Global Business Value of Artificial Intelligence to Reach $1.2 Trillion in 2018, Gartner Says

Global business value derived from artificial intelligence (AI) is projected to total $1.2 trillion in 2018, an increase of 70 percent from 2017, according to new research from Gartner. AI-derived business value is forecast to reach $3.9 trillion in 2022. Customer experience represents the majority of ai business value through 2020.

Nate FisherApril 27, 2018Gartner, Artificial Intelligence, A.I., Customer experience, CX