The cable/telco sector is in the midst of a seismic shift, as new technologies and rising consumer expectations drive the radical transformation of traditional business models. During a recent podcast interview for journalists, Mark Wyman, Senior Vice President for Application Development for Windstream and Chris Menier, Vice President and Transformation Strategist at Vitria discussed how a sophisticated data-centric approach to a customer-focused strategy can generate sustainable competitive differentiation within the NSP community.
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Consumer spend on video entertainment in Australia is expected to grow 3 percent in 2019 to AU $5.3 billion, according to the latest video entertainment report from Futuresource Consulting. This growth is to be helped by an uplift at the box office and with SVoD uptake continuing to impress. By the end of 2018, Australia is set to be the first country to see the number of SVoD households overtake those of Pay-TV in any market worldwide.
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Four key capabilities are necessary to deliver uninterrupted 4K video to the home: Detection, Monitoring, Proactive Care, and Reactive Care, says Jos Delbar, Product Manager at Technicolor, in the white paper, Guaranteeing Seamless 4K OTT Content Delivery, presented at the SCTE Cable-Tec Expo 2018, in Atlanta, GA, October 22-25.
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While organizations across industries and around the world have engaged in a comprehensive discussion about digital transformation, the truth is that most executives are really only presiding over digital optimization initiatives that merely streamline existing operations.
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As new technologies and communication channels create more options for consumers seeking to optimize the management of their financial lives, the wealth management sector must put the customer experience at the center of how, when and where to apply new services based on innovative capabilities, says Craig Martin, Managing Director, Wealth & Lending in the Services Industries Division at J.D. Power.
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As IT and business leaders gear up for the next phase of development in digital transformation (DX), enterprises have embarked on a race to expand their digital innovation capabilities to compete and thrive in the rapidly digitizing global economy, according to new research from International Data Corp. (IDC). Increasingly, organizations are unleashing "multiplied innovation" through expanded digital reach, pervasive intelligence, exploding app and service development, evolving customer expectations, and ambient trust and security.
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After declining unit-shipment volumes in 2017, global TV shipments are forecast to grow 3.6 percent year over year in 2018, with additional 1.4 percent growth in 2019, according to a new report from business information provider IHS Markit.
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Over-the-top (OTT) video and pay-TV research from Parks Associates shows that consumer perception of a poor value proposition in pay TV remains the top trigger for changing, downgrading, or cancelling services.
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European spending on mobility solutions is forecast to reach $293 billion in 2018, according to a new update to the Worldwide Semiannual Mobility Spending Guide from International Data Corporation (IDC). IDC expects the market to post a five-year compound annual growth rate (CAGR) of 2.4 percent, leading to spending in excess of $325 billion in 2022.
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Revenues generated by the use of Mobility-as-a-Service (MaaS) platforms, which integrate multi-modal transport services (including buses, taxis, rail and metro), will exceed $11 billion by 2023, a new study from Juniper Research reveals. This is up from an estimated $100 million in 2018 and is an average annual growth of 156 percent.
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Demand for smart home devices and systems continued to soar over the past six months creating the bedrock for a coming wave of new smart home services and revenue streams, according to a new report from ABI Research.
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The video gaming headset market is on track to grow more than 50 percent this year, achieving a global market value of $1.2 billion, according to a new industry report from Futuresource Consulting.
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Gartner, Inc. recently revealed seven digital disruptions that organizations may not be prepared for. These include several categories of disruption, each of which represents a significant potential for new disruptive companies and business models to emerge.
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As the automotive and entertainment worlds continue to converge, with next-generation driving technology is transforming the automotive market, according to new research from Futuresource Consulting.
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IT outsourcing has long been hailed as a bottom-line friendly strategy for companies of all sizes – but new research from Computer Economics reveals new business imperatives that threaten to turn that Conventional Wisdom on its head.
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An integrated approach to artificial intelligence (AI), big data and the internet of things (IoT) will play a critical role in Cable/Telco strategies for delivering better customer experiences and overcoming the challenges presented by cord-cutting.
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Smartwatches are expected to see significant increases in demand, growing 47 percent in volume terms during the first half of 2018, this is according to the latest Worldwide Wearables report from Futuresource Consulting.
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The home will emerge as an increasingly valuable site for enhancing the healthcare experience as part of the progression of digital, remote, connected and virtual care, according to new research from Frost & Sullivan. Health systems are evolving beyond care delivery of the diseased to encompass numerous health and wellness touchpoints, transforming it from disease management to health management.
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