IDC predicts that, by 2027, insurers that integrate AI with FinOps will be able to consistently realize 45% more value from their IT investments, driven by informed automation at scale. This is just one of the predictions unveiled in the IDC FutureScape: Worldwide Insurance 2025 Predictions — Asia/Pacific Implications report. The prediction reflects a growing shift toward AI-driven financial governance, where dynamic expense management, predictive analytics, and real-time insights empower insurers to optimize costs, improve operations, and gain a competitive edge.

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More than half of enterprises say AI governance is a major concern that, if not addressed, could limit the deployment and potential value of large language models through 2027, according to research from global AI-centered technology research and advisory firm Information Services Group.

Strategies for enterprise AI adoption, governance and competitive advantage will be explored at the ISG AI Impact, at Hotel Commonwealth in Boston. Leaders from Bread Financial, Brink’s, Polaris, U.S. Bank, Moderna, Takeda, Carnival, Wayfair, Pfizer, and KeyBank will join the event to discuss their organization’s approach to leveraging AI for business value.

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Worldwide semiconductor revenue totaled $655.9 billion in 2024, up 21% from $542.1 billion in 2023, according to final results by Gartner, Inc. NVIDIA climbed to the No. 1 position, overtaking Samsung Electronics and Intel for the first time.

“The position shift among the top 10 semiconductor vendor revenue ranking is due to large demand for AI infrastructure buildout and an increase of 73.4% in memory revenue,” said Gaurav Gupta, VP Analyst at Gartner. “NVIDIA moved to the No. 1 spot as a result of a marked increase in demand for its discrete graphic processing units (GPUs) that served as the primary choice for AI workloads in data centers.

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According to the IDC Worldwide AI and Generative AI Spending Guide, the Asia/Pacific region, including China and Japan, is experiencing unprecedented growth in Artificial intelligence (AI) and generative AI (GenAI) investments, spanning software, services, and hardware designed for AI-driven systems. AI and GenAI investments in the region are expected to reach $175 billion by 2028, with a compound annual growth rate (CAGR) of 33.6% from 2023 to 2028. Meanwhile, GenAI investments alone are forecasted to hit $54.5 billion by 2028, with a remarkable CAGR of 59.2%, accounting for approximately 31% of the total AI and GenAI market.

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Global enterprises are facing rapidly increasing electricity consumption driven by AI and generative AI, which threatens to disrupt energy availability and lead to data center power shortages.

Small modular nuclear reactors are emerging as a viable long-term solution to this looming power crisis. Gartner predicts the first SMR-powered data centers will become operational by 2030, using sustainable power fully independent of utility power distribution grids.

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AI-driven automation, particularly through Salesforce’s Agentforce, is beginning to change how businesses in the U.K. operate and could have wider societal implications, according to a new research report published today by Information Services Group (ISG), a global AI-centered technology research and advisory firm.

Salesforce Agentforce enables fully autonomous AI agents that perform tasks independently across the Salesforce Customer 360 platform. The 2025 ISG Provider Lens Salesforce Ecosystem Partners report for the U.K. finds that Salesforce’s transition to an agent-first operational model is both a catalyst for business transformation and a topic of societal importance in the U.K.

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As enterprises race to modernize their IT infrastructure, the need to unify end user computing (EUC) strategies is emerging as an increasingly critical priority, according to Christopher Reed, Chief Technology Officer for the Americas at Omnissa. In a recent BizTechReports executive vidcast interview, Reed urged technology leaders to rethink fragmented endpoint management approaches and move toward an autonomous workspace model capable of reducing risk, enhancing performance, and improving user experience.

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Gartner, Inc. predicts that by 2027, organizations will implement small, task-specific AI models, with usage volume at least three times more than those of general-purpose large language models.

While general-purpose LLMs provide robust language capabilities, their response accuracy declines for tasks requiring specific business domain contexts.

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IDC, the global leader in trusted technology intelligence, has today released a comprehensive analysis highlighting the profound economic impact of artificial intelligence on the global economy, at its IDC Directions event — which focuses on the pivotal role AI plays in today's business landscape. According to IDC, investments in AI solutions and services are projected to yield a global cumulative impact of $22.3 trillion by 2030, representing approximately 3.7% of the global Gross Domestic Product.

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Worldwide PC shipments totaled 59 million units in the first quarter of 2025, a 4.8% increase from the first quarter of 2024, according to preliminary results by Gartner, Inc. U.S. PC shipments grew 12.6%, reaching 16 million units in the first quarter of 2025.

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According to preliminary data from the International Data Corporation (IDC) Worldwide Quarterly Mobile Phone Tracker, China's smartphone market shipped 71.6 million units in 1Q25, a 3.3% year-on-year increase. This growth was driven by the government subsidies that extended to smartphones in 2025, as well as the peak sales season of the Spring Festival. The market outperformed the global growth of 1.5% but came below IDC’s projections as the effect of the government subsidies on bolstering existing consumer demand appeared to be modest.

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In this executive vidcast interview with BizTechReports, Anupam Nandwana, CEO of P360, explains how his company is helping pharmaceutical firms modernize engagement models through AI-powered platforms that streamline outreach, safeguard compliance, and improve outcomes. Nandwana outlines a new paradigm where field reps become concierge-style resources available on demand, AI surfaces relevant insights in real time, and communication systems are engineered to prevent regulatory missteps before they happen. It’s a story of transformation—from costly manual processes to a scalable digital infrastructure that aligns pharma, physicians, and patients around better care delivery and operational efficiency.

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As pharmaceutical and medical device companies race to modernize how they engage doctors and patients, leaders face a central challenge: how to use artificial intelligence and digital platforms to improve care delivery without violating the strict regulatory frameworks that govern communication and data use in the life sciences industry.

Anupam Nandwana, CEO of New Jersey-based technology firm P360, said in a recent interview that the healthcare sector is undergoing a foundational shift. “Doctors want timely, relevant answers—when they need them,” Nandwana said. “The industry has shifted from relationship-based, in-person visits to concierge-style support.”

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Seventy-four percent of B2B buyer teams demonstrate unhealthy conflict during the buying decision process, according to a survey by Gartner, Inc. Unhealthy conflict occurs when buying team members have conflicting objectives, disagree on the best course of action, or are overruled by external decision-makers.

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International Data Corporation (IDC) for its latest State of the Market discussion, where leading analysts will examine the economic impact of newly imposed tariffs, the resulting shifts in global supply chains, and the revised global IT spending outlook—now forecast to grow between 5% and 9% amid rising uncertainty.

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Generative AI (GenAI) is revolutionizing the managerial responsibilities of software engineering leaders, who must adapt to its impact on productivity, recruitment processes, and ethical considerations.

The technology is perceived primarily as a cost-reduction tool, but leaders should emphasize its role as a force multiplier that enhances team efficiency rather than replacing staff. We spoke with Haritha Khandabattu, Sr. Director, Analyst at Gartner, about how software engineering leaders can effectively lead in the age of GenAI by reinforcing the value of their teams and demonstrating how AI can augment productivity without replacing human creativity and problem-solving skills.

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In 2024, the worldwide Unified Communications & Collaboration (UC&C) market revenues grew 7.8% year over year to $69.2 billion, according to the International Data Corporation's (IDC) Worldwide Quarterly Unified Communications and Collaboration Tracker. Further, the worldwide UC&C market is forecast to grow at a compounded annual growth rate (CAGR) of approximately 3.9% during 2025-2029 to reach cumulative revenues of $85.4 billion.

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By 2028, 60% of supply chain digital adoption efforts will fail to deliver promised value due to insufficient investment in learning and development, according to Gartner, Inc.

To improve digital adoption outcomes, chief supply chain officers must take the lead in prioritizing strategic L&D initiatives, protect and maintain investment levels, and adopt agile methodologies to ensure effective skills development, attendees learned at Gartner Supply Chain Symposium/Xpo in Orlando.

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