Gartner Reveals 75 Percent of Organizations Surveyed Increased Customer Experience Technology Investments in 2018

Three-quarters of organizations surveyed by Gartner, Inc. increased customer experience (CX) technology investments in 2018. Customer analytics continues to be one of the biggest investments, with 52% intending to increase funding in 2019, focusing on customer journey analysis, customer needs analysis, voice of the customer (VoC) and digital marketing.

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Airrion Andrews
Industrial Ethernet Market Worth Over $70 Billion by 2025: Global Market Insights

The industrial Ethernet market is predicted to hike from $25 billion in 2018 to around  $70 billion by 2025, according to a 2019 Global Market Insights, Inc. report. The rapidly growing adoption of Industrial IoT (IIoT) predominantly among the manufacturing and automotive sectors to improve the efficiency of production processes and supply chain is driving the growth of the market. Supportive government initiatives and hefty investments to extensively convert traditional grids into smart grids are resulting in the proliferation of the market.

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Microsoft Takes Top Spot for Total Cloud Services Revenue, While AWS Remains Leader for IaaS:IHS Markit

Microsoft in 2018 became the market share leader for total off-premises cloud service revenue with 13.8 percent share, bumping Amazon to the #2 spot with 13.2 percent; IBM was #3 with 8.8 percent revenue share, according to IHS Markit. Microsoft’s success can be attributed to its comprehensive portfolio and the growth it is experiencing from its more advanced PaaS and CaaS offerings.

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Commercial and Public Sector Investments Will Drive Worldwide AR/VR Spending to $160 Billion in 2023, IDC Says

Worldwide spending on augmented reality and virtual reality (AR/VR) is forecast to reach $160 billion in 2023, up significantly from the $16.8 billion forecast for 2019. According to the International Data Corporation (IDC) Worldwide Semiannual Augmented and Virtual Reality Spending Guide, the five-year compound annual growth rate (CAGR) for AR/VR spending will be 78.3 percent.

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Gartner Predicts 75 Percent of Large Organizations Will Hire AI Behavior Forensic Experts to Reduce Brand and Reputation Risk by 2023

Users’ trust in artificial intelligence (AI) and machine learning (ML) solutions is plummeting as incidents of irresponsible privacy breaches and data misuse keep occurring. Despite rising regulatory scrutiny to combat these breaches, Gartner Inc. predicts that, by 2023, 75 percent of large organizations will hire AI behavior forensics, privacy and customer trust specialists to reduce brand and reputation risk.

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Rising Need for Zero-Latency Transfer Opens Up Opportunities for Edge Computing: Frost & Sullivan

The continuous rise in the number of connected and Internet of Things (IoT) devices, connected and autonomous cars, content streaming, and multiplayer games will accelerate the edge computing market at a compound annual growth rate (CAGR) of 36.3 percent from 2017 to 2022, Frost & Sullivan says.

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Industrial Cybersecurity Strategies Need Radical Rethink to Address Fast Evolving Threat Horizon, ABI Research Says

Despite the imminent danger from a fast- evolving cyber threat horizon, ABI Research finds that cybersecurity investment within the industrial control systems (ICS) market is severely lagging. Indeed, the consultancy expects investments to barely cross the $2 billion mark by 2025.

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Business Use of Artificial Intelligence Requires Deeper Foundational Knowledge, CompTIA Says

Opportunities for businesses to improve internal processes and enhance customer experiences through the use of artificial intelligence have been slow to take hold due to confusion about the technology, according to a new report released today by CompTIA, the leading trade association for the global technology industry.

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Field Test in Cleveland Demonstrates that ATSC 3.0 Can Can Deliver UHD HDR in a Challenging Urban Environment

In a field test conducted under the auspices of the National Association of Broadcasters (NAB) in Cleveland, OH between May 14th and May 16th, an engineering team from multiple industry participants showed how ATSC 3.0 technology can enhance the technological performance and economic value of existing broadcast infrastructures.

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Asia/Pacific Artificial Intelligence Systems Spending to Reach Nearly $5.5 Billion in 2019, IDC Forecasts

Asia/Pacific spending on artificial intelligence (AI) systems is forecast to reach nearly $5.5 billion in 2019, an increase of almost 80 percent versus 2018, according to new research from International Data Corp. (IDC). As industries invest aggressively in projects that utilize AI software capabilities, IDC expects spending on AI systems will increase to $15.06 billion in 2022 with a compound annual growth rate (CAGR) of 50 percent over the 2018-2022 forecast period.

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Sales of Connected Consumer Devices to Exceed 520 Million Units by 2022, Parks Associates Says


Sales of connected consumer devices — including networked cameras, security systems, and connected health devices — will exceed 520 million units by 2022, according to Parks Associates. The report, sponsored by Calix, presents the opportunities emerging from this wealth of residential devices and details strategies for service providers to operate in the smart home market in ways that leverage their strengths while avoiding the pitfalls of past efforts.

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