Posts tagged Digital Strategy
Integrated Approach to Digital Strategies Elevate Employee Satisfaction to Improve Customer Experiences in the Home Goods Sector
Integrated Approach to Digital Strategies Elevate Employee Satisfaction to Improve Customer Experiences in the Home Goods Sector

Leading home improvement retailers and manufacturers are redefining how they design, develop and deploy digital strategies to integrate employee (ESAT) and customer satisfaction (CSAT) levels to accomplish critical future-state objectives, according to Christina Cooley, Director of the Home Intelligence Practice with J.D. Power.

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Editor's PickMelissa FisherJ.D. Power, Digital Maturity, Future of Work, Digital transformation, Digital Strategy