emerging technology — Industry Insights, Data, and Solutions For Business Leaders

Cloud Concentration Now a Significant Emerging Risk for Many Organizations — Gartner

For the second consecutive quarter, a survey conducted by Gartner, Inc. revealed that dependence on a specific cloud provider for multiple business capabilities is one of the top five emerging risks for organizations. “The risk associated with cloud concentration is fast losing its ‘emerging’ status as it is becoming a widely recognized risk for most enterprises,” said Ran Xu, director, research in the Gartner Legal Risk & Compliance Practice. “Many organizations are now in a position where they would face severe disruption in the event of the failure of a single provider.”

Conversational AI Capabilities Will Help Drive Worldwide Contact Center Market to 16% Growth in 2023 — Gartner

Worldwide contact center (CC), CC conversational AI, and virtual assistant end-user spending are projected to total $18.6 billion in 2023, an increase of 16.2% from 2022, according to Gartner, Inc. Near-term investment growth rates for AI and virtual assistants are expected to dip as business volatility creates a lengthening of decision cycles. Longer-term, generative AI will accelerate contact center platform replacement as CX leaders look to improve the efficiency of customer service operations and the overall customer experience.

Staff ReportsJuly 31, 2023gartner, Gartner Inc., Generative AI, AI Investments, emerging technology

Connected Cars to Grow 18% in 2023, Opening the Potential for Lucrative New Revenue Streams — Omdia

Connected cars on the road are set to grow 18% in 2023, according to Omdia’s latest outlook into the automotive market’s media landscape. Companies, including the likes of Google and Apple, are positioning themselves to capture and develop potential revenue opportunities from this market over the coming decade. Omdia’s research further reveals that over 900 million connected cars will be on the road at the start of the next decade, eclipsing the installed base of popular consumer devices such as pay-TV set-top boxes and tablets.

Emerging MarketsStaff ReportsJuly 25, 2023Connected Cars, Revenue Growth, emerging technology

Generative AI Dominates Top 10 Emerging Technologies In 2023 And Beyond — Forrester

Generative AI (genAI) will begin to deliver significant ROI for most enterprises in the next two to four years. To fully benefit from genAI applications, firms must navigate its risks, including trustworthiness, evolving regulations, and potential intellectual property complications. GenAI remains a top investment despite risks due to its breadth of broad impact and ability to accelerate many other emerging technologies, including autonomous workplace assistants and conversational AI.

Staff ReportsJuly 17, 2023Forrester, Generative AI, emerging technology, Emerging markets

Strong Growth in Satellite IoT Expected with Connection Revenue Reaching US$7.8 Billion by 2030 — ABI Research

Decreasing costs and lower capital outlays have enabled several new Small Satellite operators to enter the satellite IoT market with low-cost and low-power satellite connectivity offerings. These new entities seek to challenge traditional satellite IoT incumbents to provide a more cost-effective solution for end customers. According to ABI Research, total satellite IoT connections will increase from 10.4 million in 2022 to 27.0 million in 2030, with satellite IoT connection revenue growing from US$2.2 billion to US$7.8 billion.

Technical Debt and Skills Shortages Threaten to Stifle Innovation, According to Protiviti Survey

As technology leaders navigate the hype cycles of emerging technologies like Web3 and the metaverse, they are also contending with obstacles such as technical debt, a shortage of talent and skills, and a turbulent global economic environment that is prompting companies around the world to examine their broader innovation strategies and spending on new technologies.

Future of WorkStaff ReportsMarch 30, 2023Protiviti, emerging technology, technical debt, Skills gap

Industry Media Roundtable Explores the State of HDR in the Americas to Provide An Ecosystem Perspective

The entire ecosystem of broadcasters, content creators, consumer electronics manufacturers, and chip-set makers are coordinating efforts to deliver HDR to a new generation of tech-savvy consumers.

Building Resiliency for Holiday 2021

The next few years will find retailers across the country focusing on significant business model innovations by harnessing technological intellectual property to build resilient digital supply chains that ensure the delivery of high customer experiences at scale. Technology and business leaders will be challenged to demonstrate greater agility and continuity in a market that will continue to be volatile and unpredictable. So say Scott Ernst and Kayla Broussard, executives with IBM’s cloud advisory and cloud architect practices, in a podcast interview with BizTechReports.

Building an Enterprise-wide Framework for Containerization Across Hybrid Multi-Cloud Environments

The keys for building an enterprise-wide framework for deploying containers across hybrid multi-cloud infrastructures are top of mind for executives. Exploring containerization frameworks should be considered a strategic priority for IT organizations with complex infrastructures and how they affect IT operations and business processes. BizTechReports caught up with Vikas Sidana -- a strategic technology advisor at IBM -- to discuss some of the central findings of today’s use cases.

36% of US Broadband Households Subscribe to or are Trialing a Video Gaming Service; New Findings From Parks Associates

New research from Parks Associates finds 75% of heads of US broadband households report playing video games for at least one hour per week and 36% subscribe to or are trialing at least one free or paid gaming service. The firm forecasts the potential market opportunity for US cloud gaming services is $3.6 billion in 2024.

Semiconductor Chip Shortages Continue to Vex the Commercial Transportation Industry with Lead Times Exceeding 5 Months

Industry suppliers from truck and trailer OEMs to commercial telematics providers continue to feel the pain of delayed semiconductor shipments alongside rising growth opportunities. The commercial transportation industry is facing significant semiconductor shortages through to at least the end of 2021 leading into 2022.

Competition and Technology Complexity to Drive IoT Antenna Shipments to $7.2 Billion by 2025: ABI Research

A new analysis by ABI Research examines how the antenna market is evolving to address challenges specific to IoT. Increased radio complexity, device miniaturization, lower power consumption, and a complex certification landscape are among many factors making integration of antennas more difficult

Fixed Broadband Traffic Growth Shows Signs of Slowing, New Findings Reported From Strategy Analytics

Strategy Analytics finds that explosive growth in consumer broadband Internet traffic is coming to an end. The Strategy Analytics Service Provider Strategies (SPS) service report, “Is Fixed Broadband Traffic Growth Slowing Down?,” predicts that annual growth in consumer broadband Internet traffic will decline by 82 percent in 2018 – 2028.

VITEC BTR-100 Survey: Video Traffic Rising Rapidly Across Enterprise Networks to Support Important Organizational Objectives

Enterprise technology leaders in North America are ramping up investments in enterprise network infrastructure to support growing end-user demand for video applications, including IPTV content. There are among the conclusions of the “BTR-100 Executive Survey on Video Traffic and Applications on Enterprise Networks” commissioned by VITEC.

Global Medical Imaging Informatics Market Accelerated by Cloud and AI, Says Frost & Sullivan

Frost & Sullivan’s recent analysis finds that the emergence of new technologies such as artificial intelligence (AI) and the cloud, evolving clinical and administrative/operational needs, and the introduction of new policies and regulations will boost the global medical imaging informatics market.

Demand for Robotic Goods-to-Person Systems Will Quadruple Through 2023, Predicts Gartner

Through 2023, demand for robotic goods-to-person (G2P) systems will quadruple to help enforce social distancing in warehouses, according to Gartner, Inc. With G2P systems, the robots deliver the goods to a person who remains in one place. G2P systems are an easy and economical way to not only enforce social distancing, but also improve productivity.

Technology Innovations and Virtual Consultations Drive the Healthcare Industry Transformation by 2025; New Findings From Frost & Sullivan

Frost & Sullivan’s recent analysis forecasts that global healthcare revenues in 2025 will exceed $2.6 trillion, up from $2 trillion in 2020. Catalyzed by the COVID-19 pandemic, the industry has adopted radical new advancements in artificial intelligence (AI) and telehealth, along with new business models to support the rapid transformation. It is primed to witness a revolution in healthcare delivery over the next decade.

Latest Battle in Games Consoles and the Acceleration of Cloud Gaming, Insights from Futuresource Consulting

The most topical theme within gaming is the launch of next generation consoles by Sony and Microsoft in Q4 2020. Both vendors have seen significant, excess demand for their hardware, selling out of available stock just minutes after launch, highlighting the intensity of consumer interest in gaming as an outlet for both entertainment and socialisation during the COVID-19 pandemic.

Five Future of Work Decisions HR Leaders Must Make in 2021, Finds Gartner

Major shifts in macro factors, such as customer behaviors and government regulations, and in micro factors, including organizational strategy and policy, have substantially shortened HR leaders’ time horizons when planning for the future.

Global Spending on Wearable Devices to Total $81.5 Billion in 2021, Finds Gartner

Worldwide end-user spending on wearable devices will total $81.5 billion in 2021, an 18.1% increase from $69 billion in 2020, according to the latest forecast from Gartner, Inc. The rise in remote work and increased interest in health monitoring during the COVID-19 pandemic was a significant factor driving market growth.