Due to COVID-19, one thing that became apparent to many businesses and organizations during this period was the acute requirement to provision secure, scalable communications and collaboration solutions, tools, and applications to support a sudden, significant rise in the number of work-from-home (WFH) employees.

The global robotic process automation (RPA) market is expected to gain momentum by reaching $6.10 billion by 2027. This is attributable to the increasing adoption of advanced technologies such as artificial intelligence (AI) and machine learning that drives the demand for modern robotic process automation.

By 2025, 60% of B2B sales organizations will merge their sales process, applications, data, and analytics into a single operational practice. Driven by the movement to multi-experience selling, B2B buyers now prefer to engage with suppliers through digital and self-service channels.

End-user spending on global data center infrastructure is projected to reach $200 billion in 2021, an increase of 6% from 2020, according to the latest forecast from Gartner, Inc. Despite a 10.3% decline in data center spending in 2020 due to restricted cash flow during the pandemic, the data center market is still expected to grow through 2024.

As the retail landscape continues to emerge from the business devastation and disruption caused by the COVID-19 pandemic, retailers have been battling to innovate their approach to the market to deliver their goods and services. COVID -19 will continue to be a threat in the short term and its effects are likely to be felt long after the pandemic recedes.

Frost & Sullivan’s recent analysis encompasses nine key trends that will emerge from industries reshaping as a response to COVID-19. Technology leaders must assess the emerging opportunities resulting from COVID-19 and provide technological innovations to build company, society, and consumer resilience.

Sixty-nine percent of boards of directors (BoDs) accelerated their digital business initiatives in the wake of COVID-19 disruption, according to a new survey from Gartner, Inc. Almost half anticipate changing their organizations’ business model as a result of the pandemic.

Frost & Sullivan’s recent analysis finds that data science tools are promising technologies transforming drug discovery costs, speed, and efficiency. When combined with other emerging tech areas, artificial intelligence (AI) technologies move to the next phase of advancements.

If history is any indication, dealmakers have reason to be cautiously optimistic about a near-term revival of the M&A market. A study by Boston Consulting Group (BCG) in collaboration with Professor Sönke Sievers of Paderborn University finds that, after a sharp decline, monthly M&A deal volume has already returned to the low end of the historically normal level.

Frost & Sullivan’s recent analysis reveals that business support systems (BSS) are necessary to provide the fast-changing requirements in 5G and enhance customer experiences. They also help communication service providers (CSPs) deliver personalized service experiences for consumers and businesses. The research profiles three leading BSS providers and their solutions.

Companies spent the equivalent of around $15 billion extra a week on technology to enable safe and secure home working during COVID-19. This was one of the biggest surges in technology investment in history – with the world’s IT leaders spending more than their annual budget rise in just three months, as the global crisis hit, and lockdowns began to be enforced.

Globally the Consumer Electronics (CE) market increased in value during 2019, adding just over $3 billion to present a worldwide total of $683 billion in trade value. Shipments across CE product categories totalled almost 4.4 billion units worldwide, representing a growth of 2.7% year-on-year.

Global robotic process automation (RPA) software revenue is projected to reach $1.89 billion in 2021, an increase of 19.5% from 2020, according to the latest forecast from Gartner, Inc. Despite economic pressures caused by the COVID-19 pandemic, the RPA market is still expected to grow at double-digit rates through 2024.

The EMEA purpose-built backup appliance (PBBA) market rose in value 11.1% year on year to $320.9 million in the second quarter of 2020, according to International Data Corporation's (IDC) Worldwide Quarterly Purpose-Built Backup Appliance Tracker.

According to the International Data Corporation (IDC) Worldwide Quarterly Server Tracker, vendor revenue in the worldwide server market grew 19.8% year over year to $24.0 billion during the second quarter of 2020 (2Q20). Worldwide server shipments grew 18.4% year over year to nearly 3.2 million units in 2Q20.

Frost & Sullivan’s recent analysis covers eight industry use cases and their developments in terms of new technology disruptions, business models, application areas, and trends entering the market. It forecasts that the demand for enhanced and integrated imagery analytics intelligence will uncover new opportunities, low-cost solutions and customized services.

The Gartner, Inc. 2020 Hype Cycle for Supply Chain Strategy shows that the Internet of Things (IoT) has reached the bottom of the Trough of Disillusionment. The market will begin to climb out of this trough, as the technology advances and practitioners succeed in defining the best opportunities for the unique measurement and tracking capabilities of IoT.

Process mining—which is the technique of using software to discover and map business processes in order to optimize and automate them—is an emerging market for service providers, growing at around 140-160% from 2018 to 2019 to reach US$230-US$250 million, according to Everest Group.

In the immediate wake of COVID-19, Global 2000 companies moved to slash funding for emerging technologies, such as automation, artificial intelligence (AI), blockchain, and 5G, according to new KPMG International research. However, many executives are optimistic emerging technology spending will likely increase in the next 12 months

An IT talent shortage already beleaguers 69% of enterprises, and the COVID-19 pandemic and global recession will exacerbate the problem. According to Everest Group, 75% of enterprises believe there will be a talent shortage for key roles in IT, analytics and special skills areas post-COVID-19. In fact, 67% of enterprises think new skills gaps will emerge as a result of the structural changes in business occurring in response to the pandemic.