Worldwide container management revenue will grow strongly from a small base of $465.8 million in 2020, to reach $944 million in 2024, according to a new forecast from Gartner, Inc. Among the various subsegments, public cloud container orchestration and serverless container offerings will experience the most significant growth.

5G Edge Computing provides the foundation for new value creation coming from enterprise and industry verticals. To capture the value at stake, Communications Service Providers (CSPs) are seeking to use data in their processes and decision making. They are not looking for a one-time attempt at innovation. Rather, they are seeking sustainable growth as a source of competitive advantage in an increasingly digitalized economy.

Marketing operations where customer data ethics will be particularly important include: mobile marketing and advertising targeting, marketing campaign design, customer segmentation, passive data collection, and customer service and loyalty programs. However, Gartner expects customer data ethics to take at least 10 years to reach full adoption.

The worldwide public cloud services market, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS), grew 26.0% year over year in 2019 with revenues totaling $233.4 billion. Spending continued to consolidate in 2019 with the combined revenue of the top 5 public cloud service providers capturing more than one third of the worldwide total and growing 35% year over year.

B2B CMOs are challenged by B2B buyers who are facing multiple layers of environmental uncertainty when they consider a major purchase, which is leading to delays or smaller deals, according to Gartner, Inc. In fact, a Gartner, Inc. survey revealed that 81% of B2B buyers already experienced moderate to high levels of environmental uncertainty, even before facing the coronavirus crisis and probable global recession.

Failure to understand how cyber-perpetrators target individuals and organizations in an integrated manner represents one of the biggest threats facing businesses around world. So says Emilio Griman, Director of Center of Competency, IBM Resiliency Services.

The global server market recorded the strongest first quarter on record in terms of shipments, as enterprises and consumers turned to cloud services for remote working, learning, social interaction and entertainment, according to Omdia.

A total of 3.3 million servers shipped in the first quarter of 2020, up 31 percent year-over-year.

Asset tracking is one of the highest growth application segments for the Internet of Things (IoT). According to a new report by global tech market advisory firm, ABI Research, asset tracking device shipments will see a 51% year-on-year device shipment growth rate through 2024.

Tests of 5G smartphone downlink speed in the U.S. and U.K. by Ookla show that smartphones using the 5G millimeter wave bands, on average, achieve blazingly fast downlink speeds 20 times that of 4G LTE.

A new report from Strategy Analytics, “The Impact of COVID-19 on Enterprise and the IoT,” identifies how the coronavirus pandemic has impacted industries of all sizes across a multitude of vertical markets, identifying key challenges as businesses reopen, as well as opportunities in the IoT, especially areas such as Telehealth, Automation, Spatial Computing, Digital Twins, Supply Chains, UAVs and Robotics.

Blockchain-as-a-Service (BaaS) is a type of cloud-based solution for the development of blockchain applications. BaaS serves as a launchpad for broader blockchain technology adoption, effectively providing developers with a functional environment in which to build, test, and run new blockchain applications without having to worry about building the infrastructure from scratch or hosting and managing it.

In today’s uncertain and volatile environment, customer service must play a larger role in driving both customer retention and also growing customer loyalty, according to Gartner, Inc. However, most customer service organizations attempt to do so by leaning heavily on initiatives to improve service experience quality. Gartner research reveals this long-held belief is wrong, as a good service experience is not enough to make customers more loyal.

Frost & Sullivan’s recent analysis, Global Building Automation Systems (BAS) Market, Forecast to 2026, reveals that energy-efficiency requisites, energy conservation and favorable government initiatives, rising energy prices, and strict building codes are prominent factors driving the global BAS market. The market is estimated to reach $5.91 billion by 2026 from $4.69 billion in 2019.

The 30 must-watch technologies on the Gartner Inc. Hype Cycle for Emerging Technologies, 2020 include technologies that enable a composable enterprise, aspire to regain society's trust in technology, and alter the state of your brain.

The worldwide infrastructure as a service (IaaS) market grew 37.3% in 2019 to total $44.5 billion, up from $32.4 billion in 2018, according to Gartner, Inc. Amazon retained the No. 1 position in the IaaS market in 2019, followed by Microsoft, Alibaba, Google and Tencent.

With the popularization of mobile robotics in a wide range of verticals, it will become necessary to utilize the computing power of cloud infrastructure to store and manage the vast troves of collected data as well as to train more advanced algorithms used to power robot cognition. ABI Research forecasts the robot-related services powered by cloud computing will reach US$157.8 billion in annual revenue by 2030.

Worldwide spending on security products and services will see solid growth in 2020 as organizations invest in solutions to meet the needs of a much larger remote workforce and a wide range of security threats and requirements. Worldwide spending on security-related hardware, software, and services will be $125.2 billion in 2020, an increase of 6.0% over 2019. As the global economy recovers from the impact of COVID-19, worldwide security spending is set to reach $174.7 billion in 2024.

The anticipated growth and the establishment of Augmented Reality (AR) and Mixed Reality (MR) devices and applications in enterprise and consumer markets raise numerous questions about the potential threats associated with the user and business privacy and security. With over 52 million smart glasses active in 2024, and hundreds of millions more mobile devices used for AR content consumption, the exploitable market is sizeable. The significance of this exploitable market and related operating environments is more notable given the rich use cases leveraging AR/MR in industrial and manufacturing, logistics, utilities, and healthcare.

The worldwide market for artificial intelligence (AI) software will expand to $98.8 billion by 2025, rising by a factor of six from $16.4 billion in 2019, despite the varying effects of the COVID-19 pandemic across different industries, according to research from Omdia.

Outsourcers are increasingly relying on advanced technologies to meet client requirements in the customer experience (CX) outsourcing services industry. The European market is mature and characterized by demands for specific languages, cultural affinity, and nearshoring. COVID-19 has adversely affected the industry in 2020 and Frost & Sullivan expects total market revenue to reach €16.23 billion, a 7.5% decline.