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Spotify HiFi: Why it is a Big Deal and What it Means for the Consumer Audio Market, New Report from Futuresource Consulting

This announcement is significant. Spotify has been historically reluctant to offer lossless streaming, which demonstrates a shift in consumer expectations. As Spotify is the leading streaming player with 155 million subscribers globally, it means that high-quality audio will finally be within reach of mainstream adoption.

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An Examination of Virtual Critical Care Solutions for Application in the US and EU-5 by 2025, New Findings from Frost & Sullivan

The outbreak of COVID-19 and the shortage of intensivists exposed the dire need for virtual critical care solutions that can cater to large patient populations remotely. The virtual critical care solutions market is estimated to generate revenue of $1.5 billion by 2025 from $818 million in 2020.

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The Future of User Interfaces Shaping New Consumer Experiences, New Findings from Frost & Sullivan

User interface (UI) technologies have moved beyond simply representing machines to users to enabling sophisticated and personalized interaction. Their use has accelerated in healthcare, manufacturing, education, retail, and banking to simplify interactivity and improve engagement. The global AR/VR market is expected to reach $661.40 billion by 2025.

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Oil & Gas IoT Core Analytics Service Revenues to Grow to US$712 Million in 2026

The Oil & Gas (O&G) IoT Analytics market garners heavy investment, yet it is deeply challenged by complex system integrations, siloed data, and Supervisory Control and Data Acquisition (SCADA) management systems. In-house analytics is no longer a sustainable and cost-effective IoT option, and oil & gas firms have widely recognized the expertise of IoT cloud Platform-as-a-Service (PaaS)/SaaS vendors.

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70% of Customer Service and Support Employees Want to Continue Working from Home After the Pandemic Ends, Gartner Survey Finds

Employees who traditionally did not have many opportunities to WFH are now used to it, like it, and wish to continue in some capacity once the pandemic is over. This is in line with most service leaders who believe WFH is here to stay post-pandemic. 81% of service leaders believe between 30-80% of their workforce will primarily be working from home two years from now.

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Surge in Collaboration Tools for Remote Work and Education Triggers Growth of Global Wireless Content Sharing Market, Finds Frost & Sullivan

The proliferation of remote work and learning during the COVID-19 pandemic will drive global demand for wireless content sharing. Comprised of remote collaboration tools such as video streaming, application and other similar capabilities, these enable users to collaborate effectively from anywhere at any time and from any device.

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The Changing Gaming Landscape and the New Opportunity for Music Licensing, New Findings from Futuresource Consulting

Gaming continues to capture consumer attention globally, achieving revenues up to $200 billion across software, hardware and accessories in 2019, and accelerating the prospects for music in gaming. Of the $200 billion generated, software commands the lion’s share, accounting for more than $140 billion in spend.

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50% of Brands Will Have Failed to Unify Customer Engagement Channels by 2022, Finds Gartner

Through 2022, 50% of large organizations will have failed to unify engagement channels, resulting in a disjointed and siloed customer experience that lacks context. To remedy this, research shows that organizations should deliver frictionless experiences to create more connected experiences for customers to further drive e-commerce.

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95% of CMOs Believe Their Company Should Take the Lead in Solving Key Societal and Cultural Issues, Says Gartner

Gartner found that 44% of consumers report that their highest expectations of companies is for them to ensure their own policies and practices align with a cause, but only 37% of CMOs report taking that action. 24% of consumers say one of brands’ top two priorities should be donating money to cause, yet 46% of CMOs report donations as a top action taken.

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58% of the Workforce Will Need New Skill Sets to Do Their Jobs Successfully, Finds Gartner HR Research

Gartner data shows the total number of skills required for a single job has been increasing by 10% year-over-year since 2017. Furthermore, one in three skills in an average 2017 job posting in IT, finance or sales are already obsolete. Emerging skills gaps due to ongoing business disruption and rapidly evolving needs have accelerated as a result of the COVID-19 pandemic.

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Nicholas Cooper Nicholas Cooper

Strategy Analytics: Despite Pandemic, Global Consumer Electronics Revenues Rose 7% in 2020

Demand for home computers, tablets and games consoles helped consumer electronics revenues to reach $358.5B in 2020, finds new research from Strategy Analytics. According to the report, shipments of home computers and tablets rose 11% last year, while revenues increased by 17%, as millions found themselves needing new devices for working and learning from home.

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