Computer Economics has released its major annual study on 34 IT management best practices, and one important category–IT security and risk management–is showing mixed results. Adoption of one vital IT security best practice is down, while others are up or flat.

IT outsourcing has long been hailed as a bottom-line friendly strategy for companies of all sizes – but new research from Computer Economics reveals new business imperatives that threaten to turn that Conventional Wisdom on its head.

With personnel accounting for more than 40 percent of the typical IT operational budget, properly allocating personnel time and expenses to projects, tasks, or service delivery is vital for managing IT costs and pricing IT services. Nevertheless, many organizations do not keep track of where IT personnel are spending their time, according to a new report by Computer Economics.

Lane Cooper interviews Frank Scavo, the president of Computer Economics, about changes in spending in the IT industry.