Enterprise-wide adoption of digital agreements and acceptance of digital signatures are as much an issue of managing organizational culture as it is about technology management. The era of contactless engagement -- driven by the rise in remote work and digital end-to-end workflows -- is elevating the role of IT in enabling a new generation of internal and external agreements.

Companies spent the equivalent of around $15 billion extra a week on technology to enable safe and secure home working during COVID-19. This was one of the biggest surges in technology investment in history – with the world’s IT leaders spending more than their annual budget rise in just three months, as the global crisis hit, and lockdowns began to be enforced.

Computer Economics has released its major annual study on 34 IT management best practices, and one important category–IT security and risk management–is showing mixed results. Adoption of one vital IT security best practice is down, while others are up or flat.