As the industry comes to grips with the highly disruptive implications of a once-in-a-generation pandemic event, executives are bracing themselves for continued volatility as incidences of unprecedented weather events rise, and bad actors target critical infrastructures with malware and ransomware attacks.

Research firm Parks Associates finds that 16% of US broadband households report that home network problems have disrupted their work-at-home activities during COVID-19 and that 37% are interested in a service that monitors network traffic and devices on the network for malicious behavior.