Market growth rates show the response to major adjustments in business, educational, and societal activities caused by the COVID-19 pandemic and the role IT infrastructure plays in these adjustments. Across the world, there were massive shifts to online tools in all aspects of human life.

Nearly half of all managed services contracts have a digital component, up significantly in the last two years to a record high of 48 percent in the third quarter, research from Information Services Group (ISG) shows.