By the end of 2021, 51% of all knowledge workers worldwide are expected to be working remotely, up from 27% of knowledge workers in 2019, according to Gartner, Inc. Gartner also estimates that remote workers will represent 32% of all employees worldwide by the end of 2021. This is up from 17% of employees in 2019. Gartner defines knowledge workers are those who are involved in knowledge-intensive occupations, such as writers, accountants, or engineers.

The pandemic-fueled digitization of global marketing and sales and an increasing number of marketing channels targeting niche audiences will contribute to the growth of the marketing automation sector over the next five years. The market is forecast to increase from $2.9 billion in 2020 to $6.6 billion in 2026.

Digital transformation is changing the way that people buy, get information and invest. Though wealth management is a relative latecomer to digital transformation, today's wealth management companies and their customers are now relying increasingly on digital processes to purchase wealth management services -- as well as for some basic investment advice, says Michael Foy, Senior Director, Wealth Management Practice J.D. Power, in a new interview for journalists.

As new technologies and communication channels create more options for consumers seeking to optimize the management of their financial lives, the wealth management sector must put the customer experience at the center of how, when and where to apply new services based on innovative capabilities, says Craig Martin, Managing Director, Wealth & Lending in the Services Industries Division at J.D. Power.

A new IDC survey reveals that cloud service demand due to Digital Transformation is changing the delivery of business-oriented solutions, with service providers ramping up their investments in new offerings to cater for their client's requirements not just for new infrastructure, but also applications, and managed and professional services delivered via cloud services. The survey finds that as a result, Asia Pacific excluding Japan (APeJ) services providers are rapidly exiting their traditional business models.

Latin American companies are shifting focus in 2018 away from technology spending to optimally employing digital transformation accelerators to enhance their business, new research from Frost & Sullivan reveals.

Total IT spending by small and medium-size businesses (SMBs) will reach nearly $602 billion in 2018, an increase of 4.9 percent over 2017, International Data Corporation (IDC) forecasts.