Six forces in the IT industry will present a fundamental threat to technology and service providers (TSPs) through 2025. “Forces outside of a TSP’s control demand a response – adapt to thrive or struggle to survive,” said Rajesh Kandaswamy, research vice president at Gartner.

Only 55% of all product launches take place on schedule, according to the 2019 product manager survey from Gartner, Inc. Product managers who typically launch on time are more likely to meet their internal targets within a year of launch. For the 45% of product launches that are delayed, 20%, on average, fail to meet their internal targets.