Posts tagged AI
Worldwide Spending on Artificial Intelligence Systems Will Be Nearly $98 Billion in 2023, According to New IDC Spending Guide

Global spending on artificial intelligence (AI) systems is expected to maintain its strong growth trajectory as businesses continue to invest in projects that utilize the capabilities of AI software and platforms.

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Gartner Predicts 75 Percent of Large Organizations Will Hire AI Behavior Forensic Experts to Reduce Brand and Reputation Risk by 2023

Users’ trust in artificial intelligence (AI) and machine learning (ML) solutions is plummeting as incidents of irresponsible privacy breaches and data misuse keep occurring. Despite rising regulatory scrutiny to combat these breaches, Gartner Inc. predicts that, by 2023, 75 percent of large organizations will hire AI behavior forensics, privacy and customer trust specialists to reduce brand and reputation risk.

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Business Use of Artificial Intelligence Requires Deeper Foundational Knowledge, CompTIA Says

Opportunities for businesses to improve internal processes and enhance customer experiences through the use of artificial intelligence have been slow to take hold due to confusion about the technology, according to a new report released today by CompTIA, the leading trade association for the global technology industry.

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Asia/Pacific Artificial Intelligence Systems Spending to Reach Nearly $5.5 Billion in 2019, IDC Forecasts

Asia/Pacific spending on artificial intelligence (AI) systems is forecast to reach nearly $5.5 billion in 2019, an increase of almost 80 percent versus 2018, according to new research from International Data Corp. (IDC). As industries invest aggressively in projects that utilize AI software capabilities, IDC expects spending on AI systems will increase to $15.06 billion in 2022 with a compound annual growth rate (CAGR) of 50 percent over the 2018-2022 forecast period.

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Gartner Survey Shows 37 Percent of Service Leaders Are Piloting or Using Artificial Intelligence Bots and Virtual Customer Assistants

Thirty-seven percent of service leaders are either piloting or using artificial intelligence (AI) bots and virtual customer assistants (VCAs), and 67 percent of those leaders believe they are high-value tools in the contact center, according to a recent survey by Gartner, Inc. In recent years, no other channel technology has piqued customer service and support leaders’ interest more than AI bots and VCAs, according to Gartner’s Technology Roadmap Survey.

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Digital Technologies and Growing Customer Expectations Mean Service Leaders Must Get the Digital Experience Right, Gartner Says

Emerging digital trends are top of mind for customer service and support leaders in 2019, according to a recent survey by Gartner, Inc. Customer-facing artificial intelligence (AI), big data, customer activism and rising CRM costs are key priorities for customer service and support leaders this year.

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5G as a ‘Silver Bullet’ for Smartphones will Necessitate Refreshed Vendor Strategies to Arrest Declining Market Growth, ABI Research Says

Despite the smartphone market’s slowing growth due to saturating addressable markets, ballooning Average Selling Prices (ASPs), prevailing consumer price fatigue, and lengthening replacement cycles, all is not lost. In fact, the market will witness a 4.1 percent rise in shipments in 2019, growing to just under 1.6 billion for the year, according to ABI Research.

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Gartner Predicts 70 Percent of Organizations Will Integrate AI to Assist Employees’ Productivity by 2021

Artificial intelligence (AI) is increasingly making its way into the workplace, with virtual personal assistants (VPAs) and other forms of chatbots now augmenting human performance in many organizations. Gartner, Inc. predicts that, by 2021, 70 percent of organizations will assist their employees’ productivity by integrating AI in the workplace. This development will prompt 10 percent of organizations to add a digital harassment policy to workplace regulation.

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ABI Research: Machine Vision Boosted by the Increasing Use of AI Chips in the Mobile Devices Market

Shipments of mobile devices, including smartphones, tablets, and wearable cameras, with embedded machine vision technology, will increase from 45 million in 2018 to over 590 million in 2023, according to a new forecast by ABI Research. That amounts to a combined annual growth rate (CAGR) of 67 percent.

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Craig Martin of J.D. Power Discusses How Customer-Centric Digital Transformation is Key to the Future of Wealth Management

As new technologies and communication channels create more options for consumers seeking to optimize the management of their financial lives, the wealth management sector must put the customer experience at the center of how, when and where to apply new services based on innovative capabilities, says Craig Martin, Managing Director, Wealth & Lending in the Services Industries Division at J.D. Power.

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Nearly Every Enterprise Will Be Digital Native By 2023, IDC Predicts

As IT and business leaders gear up for the next phase of development in digital transformation (DX), enterprises have embarked on a race to expand their digital innovation capabilities to compete and thrive in the rapidly digitizing global economy, according to new research from International Data Corp. (IDC). Increasingly, organizations are unleashing "multiplied innovation" through expanded digital reach, pervasive intelligence, exploding app and service development, evolving customer expectations, and ambient trust and security.

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Cybersecurity Breaches to Result in Over 146 Billion Records Stolen By 2023: Juniper Research

A recent report by Juniper Research found that over 33 billion records will be stolen by cybercriminals in 2023 alone, an increase of 175 percent over the 12 billion records expected to be compromised in 2018. This will result in a cumulative loss of over 146 billion records for the whole period.

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New Half-Day Program at NAB 2018 to Showcase Machine, Deep Learning, and AI For Filmmaking

Next week’s NAB Show in Las Vegas will mark the debut of a new half-day program to examine the impact of machine intelligence on filmmaking today and in the future. It is part of the Next-Generation Media Technologies Conference and will run Tuesday, April 10, from 9 a.m. to 12 p.m. at the Las Vegas Convention Center. 

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