Posts tagged digital transformation
Michael Foy of J.D. Power Explores How the Wealth Management Sector Can Integrate Human and Technological Touch Points to Maximize Customer Experience

Digital transformation is changing the way that people buy, get information and invest. Though wealth management is a relative latecomer to digital transformation, today's wealth management companies and their customers are now relying increasingly on digital processes to purchase wealth management services -- as well as for some basic investment advice, says Michael Foy, Senior Director, Wealth Management Practice J.D. Power, in a new interview for journalists.

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Craig Martin of J.D. Power Discusses How Customer-Centric Digital Transformation is Key to the Future of Wealth Management

As new technologies and communication channels create more options for consumers seeking to optimize the management of their financial lives, the wealth management sector must put the customer experience at the center of how, when and where to apply new services based on innovative capabilities, says Craig Martin, Managing Director, Wealth & Lending in the Services Industries Division at J.D. Power.

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Less Than 40 Percent of Cloud Service Providers Plan to Have the Same Business Model By 2020: IDC

A new IDC survey reveals that cloud service demand due to Digital Transformation is changing the delivery of business-oriented solutions, with service providers ramping up their investments in new offerings to cater for their client's requirements not just for new infrastructure, but also applications, and managed and professional services delivered via cloud services. The survey finds that as a result, Asia Pacific excluding Japan (APeJ) services providers are rapidly exiting their traditional business models.

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Multi-Cloud and Big Data Services Are Key Accelerators of Latin America IT in 2018: Frost & Sullivan

Latin American companies are shifting focus in 2018 away from technology spending to optimally employing digital transformation accelerators to enhance their business, new research from Frost & Sullivan reveals.

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