Latest News & Executive Interviews
How AI is Poised to Revolutionize IT Operations
As the complexity of enterprise infrastructures rise in response to accelerated technology modernization and business transformation, organizations across industries are exploring the role that AI will play in optimizing IT operations while introducing innovative business operations.
Risk Adjusted Strategies for Modernizing IT Operations
As the chief owners of the digital infrastructure that underpins all aspects of modern enterprises, IT leaders will play pivotal roles in the road to recovery, “seeking the next normal” while still performing their traditional roles. In a time of turbulence and uncertainty, CIOs and senior IT leaders must discern how IT will enable the future growth and success of their enterprise while ensuring its resilience.
VITEC Taps Industry Innovator, Eric Deniau, to Lead Research & Development Operations as CTO
VITEC, a worldwide leader in IP video streaming and video encoding for business, industrial and public-sector applications, today announced that Eric Deniau has joined the company as Chief Technology Officer (CTO). IP video streaming continues to grow across all markets as more and more enterprises harness the power of their networks.
Financial Services to Harness Machine Learning and Artificial Intelligence to Elevate Quality of Data-Driven Decisions -- KPMG LLP
The financial services sector is among the most mature users of enterprise systems in the economy. Established institutions often preside over generations of computing platforms that have evolved over the years to accommodate on-premises data centers, private-cloud and public-cloud infrastructures, according to executives at KPMG.
Working with ISVs and SaaS Providers to Achieve Innovation in the Financial Sector
New technological developments, the rise of new competitive disruptors and changing customer expectations have elevated the importance of accelerating the pace with which institutions bring new value-added services to market. A growing number of executives are taking a hard look at how fintech services, ISVs and SaaS resources can support this “need-for-speed” in a risk-adjusted manner.
2021 to be the Year of Programmatic Advertising for Pay TV and Network Service Providers in Europe
87.4% of network service provider executives agree that programmatic advertising delivered through smart/connected TVs and/or customer premises equipment (such as set-top boxes) will be an important source of revenue for network service providers and pay TV operators in Europe.
Role of IT in Managing Digital Agreements is Rising Through the Era of Contactless Engagement
Enterprise-wide adoption of digital agreements and acceptance of digital signatures are as much an issue of managing organizational culture as it is about technology management. The era of contactless engagement -- driven by the rise in remote work and digital end-to-end workflows -- is elevating the role of IT in enabling a new generation of internal and external agreements.
Transforming IT Organization to Manage the SAP Ecosystem in Hybrid Cloud Environments
Enterprise resource planning software remains one of the most critical business applications of large organizations. Failure to properly incorporate core packages -- like SAP -- into business transformation initiatives can derail the achievement of mission-critical future-state objectives.
Financial Sector Explores Nuances of Working with ISVs and SaaS Providers as Part of Cloud Strategy
New technological developments, the rise of new competitive disruptors and changing customer expectations have elevated the imports of accelerating the pace with which institutions bring new value-added services to market. A growing number of executives are taking a hard look at how fintech services, ISVs and SaaS resources can support this “need-for-speed” in a risk-adjusted manner.
Managing Latency-Sensitive Applications in Hybrid, Multi-Cloud Environments
A growing number of organizations are exploring the the state of latency sensitive applications as workforces becomes more distributed and infrastructures become more fragmented (as data centers, old mainframes, private clouds and multiple public clouds emerge as enterprise infrastructure coexist for the foreseeable future).
Technology Risk Quantification Will Play a Critical Role in Effectively Managing the Risk that Comes Along with Transformation Initiatives – KPMG LLP
As organizations across geographies and industries accelerate the deployment of business transformation initiatives, a growing number of executives are exploring how risk quantification can be harnessed to optimize new investments in systems, applications and infrastructures to achieve mission-critical objectives in a safe and secure manner.
Leadership Shortcomings Cause Business Transformation Failures More Often Than Poor Technology Performance
While most large companies are currently engaged in a business transformation initiative, study after study reveals that more than 70 percent ends in failure. It may be tempting to blame immature cloud technologies or unwilling rank and file staff; however, the real cause of this failure likely lies in the leadership suite.
Expectations of Digital Fan Base Will Drive Demand for Integrated Audio Visual Experiences Throughout Live Event Venues
As sports and entertainment venues explore their options for engaging with today’s hyper-connected consumers, strategic planners in the industry are exploring the impact that the trend toward “all things digital” is having on fan expectations for live events.
Finding “Real-time Vision” in Supply Chain Management Requires Investments in the Integration of AI and IoT on Cloud Platforms – Cloudleaf CEO, Mahesh Veerina
Organizations that are unable to see the exact disposition of every item in their supply chain will be unable to compete effectively in an increasingly real-time world driven by today’s ecommerce market. So says Mahesh Veerina, CEO of Cloudleaf, a Silicon Valley-based company that is using digital technologies -- including internet of things (IoT), artificial intelligence (AI) and machine learning (ML) -- in the cloud to transform supply chains.
With ‘Streaming Wars’ Upon Us, Are OTT and Network Service Providers Fighting Over the Right Budget
Analysts have flooded the market with reports and perspectives foretelling the arrival of the streaming wars. Serving as the industry’s own “winter is coming” mantra -- à la Game of Thrones -- the streaming wars were portrayed as a great competition for discrete household content budgets.
Data-driven Customer Experiences Requires More Than Infrastructure; Customer Data Platforms to Play Key Role in Effective Engagement -- Simon Data CEO Jason Davis
As organizations look for ways to deliver data-driven customer experiences, many executives have focused on building out their data infrastructure to capture, store and share the explosion of structured, unstructured and telemetry data being generated today. Infrastructure alone, however, will not be enough to develop and implement effective customer engagement strategies, according to Jason Davis, co-founder and CEO of New York-based Simon Data, in a thought leadership interview with BizTechReports.
Companies Underinvesting in Mobile and Remote Access Security are Creating Costly Exposure to Risk -- Sontiq CTO Darrell Laffoon
As individuals bring more connected devices into their work environment while increasing the number of days worked from remote locations, many companies may be underinvesting in mobile and remote device security. So says Darrell Laffoon, Chief Technology Officer at Sontiq (www.sontiq.com), a security and identity protection company based in Nottingham, MD.
How Red Cells Shed Light on Blindspots in the Strategic Planning Process
Red Cells -- also known as Red Cell Teams -- are made up of interdisciplinary experts that engage in focused alternative analysis in order to help organizations break from intellectual ruts and blindspots that often accrue over time. Their mission is not just to think about the future, but to highlight the potential for unlikely events to derail -- or enhance -- an organization’s position.
Vitria’s Chris Menier and Independent Analyst Charlotte Patrick Discuss How Customer-Centric Network Assurance Strategies Are Critical To NSPs
Artificial intelligence, machine learning and other enablers of predictive and prescriptive analysis have laid the foundation for customer-centric network assurance strategies that will help define successful network service providers (NSPs) as we enter the next decade.
Vitria's Chris Menier and Cognizant's Tiran Dagan Explore How Digital Operations and AIOps Help NSPs Create Customer-Centric IT Ecosystems
In an ongoing effort to identify the metrics that matter for improving customer engagement, companies must leverage the latest technologies to monitor and measure the key elements that affect the user experience.
In an audio interview for journalists covering Mobile World Congress 2019 in LA on October 22-24, Tiran Dagan, Chief Digital Officer for Media and Communications for Cognizant, and Chris Menier, Vice President and Transformation Strategist for Vitria, discuss how Digital Operations and Artificial Intelligence supported operations (AIOps) can enable network service providers (NSPs) to improve the experience of their subscriber bases by mining data to gain better insights from operational activities.