Latest News & Executive Interviews

Airrion Andrews Airrion Andrews

Digital Transformation Will Drive Application Infrastructure, Middleware Spending Over $30 Billion in 2018: Gartner

A significant shift toward digital business models that harness technology trends such as cloud computing, Internet of Things (IoT), analytics and artificial intelligence (AI) is boosting worldwide spending on application infrastructure and middleware (AIM). Gartner Inc. numbers show that AIM market revenue reached $28.5 billion in 2017, an increase of 12.1 percent from 2016.

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Editor's Pick Nate Fisher Editor's Pick Nate Fisher

J.D. Power's Andrew Heath Describes the State of Customer Experience in the Water Utility Industry; There is Plenty of Room for Improvement

The water utility industry has an opportunity to engage more effectively with their customers by using digital channels of communication that enable self-service and establish more intimate relationships with rate-payers, says Andrew Heath, senior director for the utility practice at J.D. Power, in a podcast interview for journalists.

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Nate Fisher Nate Fisher

Over One-Third of IT Organizations Have No Idea Where Their Time is Spent, Computer Economics Finds

With personnel accounting for more than 40 percent of the typical IT operational budget, properly allocating personnel time and expenses to projects, tasks, or service delivery is vital for managing IT costs and pricing IT services. Nevertheless, many organizations do not keep track of where IT personnel are spending their time, according to a new report by Computer Economics.

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Lane Cooper Lane Cooper

IoT Survey Finds Operational Technology and Information Technology Stakeholders at Odds: 451 Research

As more enterprises advance their strategies for the Internet of Things (IoT), a new survey from 451 Research has found a clear disconnect between operational technology (OT) and IT stakeholders. The research shows that IT and OT personnel are not well aligned on IoT initiatives, and they need to cross that divide for those enterprise IoT projects to prove viable.

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