Latest News & Executive Interviews
Gartner Identifies the Top Seven Security and Risk Management Trends for 2019
Gartner, Inc. has identified seven emerging security and risk management trends that will impact security, privacy and risk leaders in the longer term. The IT consultancy defines “top” trends as ongoing strategic shifts in the security ecosystem that are not yet widely recognized but are expected to have broad industry impact and significant potential for disruption.
Technicolor's Olivier Lafontaine Explores the Business Case for Hybrid LTE Solutions in Connected Home CPE Environment
The role of Hybrid LTE solutions that support fixed broadband services to the home took center stage at the recent 2019 Mobile World Congress in Barcelona as network service providers (NSPs) grapple will be explored in great detail.
AirTies' Philippe Alcaras and Technicolor's Gary Gutknecht Discuss the Growing Importance of Smart Wi-Fi to Network Service Provider Community
The number of devices relying on Wi-Fi access within the home is exploding. Along with the increase of devices, rising streaming needs are also creating conditions where Network Service Providers (NSPs) must focus on improving Wi-Fi connectivity within the home in order to provide the highest quality of experience subscribers expect.
Contactless Ticketing Users to Reach 468 Million by 2023, Jupiter Research Says
A new study from Juniper Research found that contactless ticketing users will reach 468 million by 2023, up from an estimated 180 million in 2019. Consequently, 1 in 4 digital tickets purchased in 2023 will be contactless.
IHS Markit Survey: Smart Speaker Household Access Reaches 13 percent of Internet Users
More than 13 percent of internet users surveyed across the Australia, Brazil, Canada, Germany, India, Japan, the United Kingdom and the United States had access to a smart speaker in their households in November 2018. Smart speaker penetration ranges from 6 percent in Japan, to 21 percent in the United States, according to business information provider IHS Markit.
Moving AI Processing to the Edge Will Shake Up the Semiconductor Industry
Revenue from the sale of Artificial Intelligence (AI) chipsets for edge inference and inference training will grow at 65 percent and 137 percent respectively between 2018 and 2023, creating massive new potential revenue streams for chip vendors, according to ABI Research.
Gartner Says CFOs Should Assess Recession Readiness Now
CFOs seeking to bolster their organizations’ recession preparedness should start by assessing their deal pipelines, testing the speed of their team’s financial analysis and ensuring their balance sheets can support countercyclical investments, according to Gartner, Inc.
Vitria's Chris Menier Explores How Arrival of 5G Turns Wireless Network Service Providers into Indispensable Players in the IoT Market
The arrival in 2019 of 5G wireless wide-area networking technology promises to leave an indelible mark on any industry that stands to gain from the rapid evolution of the Internet of Things (IoT), and will place network service providers in an ideal position to serve this market.
Digital Voice Assistants in Use to Triple to 8 Billion by 2023, Juniper Research Says
A new study from Juniper Research has found that there will be 8 billion digital voice assistants in use by 2023, up from an estimated 2.5 billion at the end of 2018.
Alibaba, Amazon, Google, IBM, and Microsoft Named ‘Leaders’ in IHS Markit Cloud Services Scorecard
Amazon (AWS), Google, IBM, Microsoft (Azurea) and Alibaba were named “leaders” by IHS Markit's new scorecard on off-premises cloud IT service providers.
“Leadership in the cloud IT infrastructure services market requires a diverse portfolio, and all of the leaders have strong brand awareness and a reputation of innovation,” said Devan Adams, principal analyst, cloud and data center research practice, IHS Markit.
Digital Technologies and Growing Customer Expectations Mean Service Leaders Must Get the Digital Experience Right, Gartner Says
Emerging digital trends are top of mind for customer service and support leaders in 2019, according to a recent survey by Gartner, Inc. Customer-facing artificial intelligence (AI), big data, customer activism and rising CRM costs are key priorities for customer service and support leaders this year.
Successful Digital Transformation Initiatives Must Be Accompanied by Culture Changes, Gartner Says
In an era of continuous change, a proactive and adaptive culture is a critical asset and CIOs will play a key role in establishing the right mindsets and practices. Gartner, Inc. predicts that by 2021, CIOs will be as responsible for culture change as chief HR officers (CHROs).
Service Providers Account for Growing Share of ICT Spending, Led by Surge of Cloud Infrastructure Spending: IDC
Information and communications technology (ICT) spending by service providers will reach $426 billion by 2022, representing average growth of 6 percent per year, as the ongoing shift from on-premise IT management to the "as-a-service" model continues to gather pace in many regions around the world, IDC finds.
5G as a ‘Silver Bullet’ for Smartphones will Necessitate Refreshed Vendor Strategies to Arrest Declining Market Growth, ABI Research Says
Despite the smartphone market’s slowing growth due to saturating addressable markets, ballooning Average Selling Prices (ASPs), prevailing consumer price fatigue, and lengthening replacement cycles, all is not lost. In fact, the market will witness a 4.1 percent rise in shipments in 2019, growing to just under 1.6 billion for the year, according to ABI Research.
Parks Associates: 97 Percent of Smart Speaker Households Own Only One Device Brand
New research from Parks Associates finds smart speakers inspire strong brand loyalty among owners—97 percent of smart speaker households own only one brand in this device category. New research from 360 Deep Dive: Consumer Demand for High-End Entertainment Devices reveals two-thirds of smart speaker households own an Echo device, while almost one-third own a Google Home. Low-end models such as the Echo Dot and Google Home Mini are the most common products owned, but the trend of brand loyalty in this early market creates opportunities for device makers to upsell premium products.
New GSMA Intelligence Research Reveals Consumer Views on 5G and the Future of Devices
The smartphone is now a nearly ubiquitous consumer technology; almost 90 percent of consumers in developed countries own a smartphone, with an average of 2.5 smartphones in every U.S. households, according to latest Consumer Survey from GSMA Intelligence.
AI Set to Drive Global Supply Chain Technology Market to $440 Billion by 2023, ABI Research Says
Revenues generated by technology in the global supply chain will increase at a compound annual growth rate (CAGR) of 11 percent, reaching $440 billion by 2023, according to ABI Research. Suppliers, manufacturers, retailers, and logistics service providers (LSPs) will continue to adopt increasingly sophisticated and impactful digital technology strategies to deliver value along the entire logistics value chain.
Wearable Technology Market Continues to Strengthen, Futuresource Consulting Says
Wearable technology continues to capture the interest of consumers and is riding an upward trend, with close to 105 million wearables shipped in 2018, a year-on-year increase of 10 percent, according to the latest Wearable Technology market report from Futuresource Consulting.
Gartner Predicts 70 Percent of Organizations Will Integrate AI to Assist Employees’ Productivity by 2021
Artificial intelligence (AI) is increasingly making its way into the workplace, with virtual personal assistants (VPAs) and other forms of chatbots now augmenting human performance in many organizations. Gartner, Inc. predicts that, by 2021, 70 percent of organizations will assist their employees’ productivity by integrating AI in the workplace. This development will prompt 10 percent of organizations to add a digital harassment policy to workplace regulation.
ABI Research Forecasts Virtual Reality Device Shipments Will Hit 110 Million by 2021
After a content-starved market introduction, virtual reality (VR) is ready to thrive off a swath of new and compelling content choices. ABI Research forecasts total VR device shipments will reach 110 million by 2021.