Latest News & Executive Interviews

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Auto Revolution 2019: As Digital Retailing Picks Up Steam, Automotive Dealers Need To Initiate Strategic Planning

While most car buying transactions are still closed on site at dealerships, there is increasing evidence that consumers are exploring their digital options across the buying options. It is for this reason that it is not too early to begin planning now to prepare for the emergence of digital retailing in the automotive sector, says Chris Sutton, Vice President of Automotive Retail and J.D. Power in a podcast interview for journalists covering the Auto Revolution 2019 conference Las Vegas on October 23-24.

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EHRs and Consumer Self-Pay Remain Top Revenue Cycle Challenges for Hospital and Health System Executives: Navigant

More than 60% of providers struggle to derive optimal value from their electronic health records (EHRs), and 85% believe the increase in consumer self-pay will continue to impact their organizations, a Navigant analysis has found. The analysis is based on an executive survey of 108 hospital and health system chief financial officers and revenue cycle executives conducted by Healthcare Financial Management Association (HFMA).

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Lane Cooper Lane Cooper

Auto Revolution 2019: The New Generation Of Automated Vehicles Requires A Focus On Education

The auto industry has not seen so much disruption and innovation since the rise of mass automobile production. Electric engines are on a trajectory to replace internal combustion technology that has underpinned the industry for over a century and mass deployment of digitally connected and automated features are transforming basic assumptions about the driving experience --so says David Amodeo in a podcast interview for journalists covering the Auto Revolution 2019 conference Las Vegas on October 23-24. 

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Lane Cooper Lane Cooper

The Future of 5G Lies in the Enterprise, Not the Consumer Market, ABI Research Says

The future of 5G lies in the enterprise, states global tech market advisory firm, ABI Research. In its new whitepaper, “The Five Myths of 5G”, ABI Research finds that use cases across different vertical markets, such as industrial automation, cloud gaming, private Long-Term Evolution (LTE), and smart transport systems, will become pervasive, and will unlock new opportunities for Mobile Service Providers (MSPs) along the way.

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Nate Fisher Nate Fisher

Strategy Analytics: AR and VR Driving 5G Service Differentiation for LG Uplus

LG Uplus has a 5G market share 9 percentage points higher than its overall retail market share in South Korea, enabled by a strong focus on AR and VR content. New research from Strategy Analytics concludes that, in a highly competitive market where differentiation on network quality and pricing is difficult, the operator has successfully used AR and VR content as both a compelling use case for B2C 5G services and as a source of content exclusivity driving customer acquisition.

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Auto Revolution 2019: Chris Hodges Of J.D. Power On How Mastering The Digital Journey Plays A Key Role For Engendering Trust In Automotive Innovations

Given the massive amount of change to which consumers are being exposed -- especially when it comes to their mobile lives -- the ability to carefully track the complex evolution of customer sentiment is emerging as a critical discipline among leading players in the different sectors of the automotive industry.

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Airrion Andrews Airrion Andrews

Broadband Households with Residential Security To Grow Significantly in the UK and Spain by 2023: Parks Associates

By 2023, more than 15% of UK broadband households will have professionally installed or nontraditional residential security systems, according to new research from Parks Associates, with nontraditional solutions in the majority. The firm’s Digital Living Forecasts: Professional Residential Security in Europe also notes that more than 10% of Spanish broadband households and 9% of French broadband households will have residential security systems by 2023.

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Airrion Andrews Airrion Andrews

Auto Revolution 2019: Kristin Kolodge of J.D. Power Describes The Role of “Trust” in Adoption of Emerging Innovations in Mobility and Transportation

As the mobility industry explores alternative modes of transportation, a maturing rideshare sector, various levels of autonomous transportation -- and many other innovations -- adoption will largely depend on establishing a deep sense of trust among consumers, according to Kristin Kolodge, Executive Director of Human Machine Interface (HMI) and Driver Interaction at J.D. Power.

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Nate Fisher Nate Fisher

Demand for Thin and Light Designs Puts a Positive Outlook on IDC's Forecast for Notebook PCs and Detachable Tablets

Shipments of personal computing devices (PCDs), inclusive of traditional PCs and tablets, are expected to decline at a compound annual growth rate (CAGR) of -2.4% over the 2019-2023 forecast period. However, 2-in-1 devices (convertible PCs and detachable tablets) and ultraslim notebook PCs are expected to grow 5% collectively over the same period, according to a new forecast from the International Data Corporation (IDC).

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Airrion Andrews Airrion Andrews

Business Losses to Cybercrime Data Breaches to Exceed $5 Trillion By 2024: Juniper Research

A new report from Juniper Research found that the cost of data breaches will rise from $3 trillion each year to over $5 trillion in 2024, an average annual growth of 11%. This will primarily be driven by increasing fines for data breaches as regulation tightens, as well as a greater proportion of business lost as enterprises become more dependent on the digital realm.

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Editor's Pick Nate Fisher Editor's Pick Nate Fisher

Auto Revolution 2019: The Critical Role Of Trust In Harnessing The Full Potential Of The Voice Of The Vehicle

While the emergence of internet of things (IoT), artificial intelligence (AI) and next generation cloud computing technologies are creating new opportunities to capture deep insights into the driving and vehicle ownership experience, the automotive industry must take care to ensure consumers have a high level of comfort and trust in Voice of the Vehicle (VOV) initiatives, says Dave Sargent, Vice President of Global Automotive for J.D. Power, in an interview prepared for the upcoming J.D. Power Auto Revolution event in Las Vegas on October 23-24.

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Auto Revolution 2019: The Disruptive Implications Of Intelligent Connected Vehicles

The automotive industry must engage in a comprehensive and high-profile discussion on the implications of intelligent vehicles to ensure consumer trust and adoption, according to Bernardo Rodriguez, Chief Digital Officer at J.D. Power, in an audio interview for journalists covering the Auto Revolution 2019 conference Las Vegas on October 23-24. 

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Nate Fisher Nate Fisher

Parks Associates: 12 Percent of Broadband Households Say Voice Control is the Top Feature When Buying a New Smart TV

A rise in the use of voice controls and the increased interest in voice commands to control in-home entertainment devices increasingly will drive volumes among US broadband households, according to new research from Parks Associates. The research firm reports that over half of US broadband households find voice control of connected entertainment devices to be appealing. Voice functionality has also become an important buying consideration, with 12% of US broadband households stating it is a top feature when buying a new smart TV.“

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