Frost & Sullivan’s recent study, Analysis of the Global Airline IT Market, Forecast to 2025, finds that the increasing expectations of passengers are compelling airlines to embrace digital enablers and propelling a digital transformation journey that will fundamentally change traditional airline information technology (IT) strategies. Impacted by the COVID-19 pandemic, the airline IT market is estimated to generate a revenue of $20.74 billion by 2025, compared to $21.20 billion in 2019. As per the original forecast, by 2025, the market was estimated to reach $25.1 billion from $21.20 billion in 2019.

By the end of 2024, 75% of organizations will shift from piloting to implementing Artificial Intelligence (AI). This is one of the top 10 data and analytics (D&A) technology trends for 2020 that analysts at Gartner say will help organizations prepare for a post-pandemic reset.

As sports and entertainment venues explore their options for engaging with today’s hyper-connected consumers, strategic planners in the industry are exploring the impact that the trend toward “all things digital” is having on fan expectations for live events.