Latest News & Executive Interviews

Staff Reports Staff Reports

Enterprise-wide Strategies for Generative AI Redefine Collaboration Across Strategic, Technological and Operational Decision-Makers

Generative artificial intelligence (GenAI) continues to drive urgent interest in its ability to accelerate the disruption of current business models and technology modernization strategies. As business leaders better understand the technology, it is becoming increasingly clear that GenAI will also leave an indelible mark on relationships and interactions across enterprise departments and operational disciplines.

Read More
Emerging Markets Staff Reports Emerging Markets Staff Reports

Connected TV & Set Top Operating System Market Forecast 2023-2028; Rethink Technology Resarch Reports

Huawei’s ambitions to become a global challenger to Android appear to have been completely neutered, since the last time that Rethink TV examined the operating system landscape of video devices. Specifically looking at the set top boxes of operators, as well as smart TVs and connected TV devices from retail sources, it is now clear that Android will achieve complete dominance over RDK on the global stage, with HarmonyOS confined to China. However, will that position, against the backdrop of a turning tide of sentiment for the Silicon Valley titans, lead to antitrust turmoil?

Read More
Future of Work Staff Reports Future of Work Staff Reports

Generative AI Strategies Are Rapidly Emerging as Organizations Pursue Historic Transformation, New TechTarget Research Finds

TechTarget’s Enterprise Strategy Group announces new research into GenAI, a technology poised to significantly disrupt and advance modern business and IT operations. The study reveals that GenAI strategies among business and public-sector organizations are moving forward with astonishing momentum as organizations scramble to assemble teams, budgets, and technologies to support numerous applications of the technology that have the potential to transform business and IT processes as we know them.

Read More
Future of Work Staff Reports Future of Work Staff Reports

Will AV and IoT Collide on the Road to Convergence? Futuresource Reports.

Cloud services continue to impact the AV industry, ushering in new capabilities and changing how AV systems are designed, installed, and operated. The inescapable rise of IoT, along with cloudification, virtualization, and container-based applications, is bringing AV and IoT devices together into a shared domain.

As the outlook begins to crystallize, a new report from Futuresource Consulting explores the crossover between AV and IoT markets, identifying the benefits and challenges for AV, and uncovers what this will mean for the AV industry moving forward.

Read More
Editor's Pick Staff Reports Editor's Pick Staff Reports

Increasingly Complex and Heterogeneous Enterprise Infrastructures Drive Demand for SASE and SSE – Yuval Yatskan, Cisco

Cloud migration and on-prem modernization initiatives have fundamentally changed how enterprise IT and security teams assess threats and manage risks to protect mission-critical assets. As a result, organizations across industries and geographies are expressing growing interest in the role that Secure Access Service Edge (SASE) and Security Service Edge (SSE) technologies play in managing risks associated with today’s complex hybrid, multi-cloud infrastructures.

So says Yuval Yatskan, Cisco’s senior director of solutions and product marketing for SSE, SASE, Cloud and Network Security, in a podcast interview for journalists.

Read More
Editor's Pick Staff Reports Editor's Pick Staff Reports

Successful Application and Data Modernization Initiatives in Heterogeneous Enterprise Environments will Hinge on Embracing Cloud Operating Models

If organizations are to achieve sustained success in their technology modernization initiatives, senior leaders should stop thinking of "cloud" as a "place" to send their workloads. According to Thoughtworks North America executives Ajay Chankramat (Head of Platform Engineering) and Wesley Reisz (Technical Principal), business and technology leaders ought to instead embrace the notion that "cloud" is a platform-based "operating model" that will lay the foundation for enterprise-wide systems integration, agility and resilience.

Read More
Future of Work, Emerging Markets Staff Reports Future of Work, Emerging Markets Staff Reports

Fines Related to Mismanagement of Data Subject Rights Will Exceed $1 Billion by 2026, Predicts Gartner

By 2026, fines due to mismanagement of subject rights will have increased to over $1 billion, according to Gartner, Inc. For SRM leaders in B2C organizations, automating subject rights or consumer privacy rights management has become a basic requirement and a prerequisite for building trust. The management of SRRs can enhance customer trust levels by providing a positive privacy user experience (UX).

Read More
Future of Work, Emerging Markets Staff Reports Future of Work, Emerging Markets Staff Reports

Global Fintech Funding Falls to $52.4 Billion - But it's Not All Bad News, Says KPMG

The first six months of 2023 were difficult for the global fintech market, with total funding dropping from US$63.2B in H2’22 to US$52.4B in H1’23. The cloud of uncertainty permeating the market continued to wear on investors, driven by factors including global macroeconomic concerns, geopolitical tensions, and tech sector challenges. The collapse of several US banks early in 2023 likely kept many investors in wait-and-see mode during H1’23.

Read More
Emerging Markets Staff Reports Emerging Markets Staff Reports

Generative AI is at the Peak of Inflated Expectations for Revenue and Sales Technology, Says Gartner

According to Gartner, Inc, five innovative revenue and sales technologies are improving CX through coordinated efforts to support digital and physical selling. GenAI, DToC, process mining, self-integrating applications, and AR/VR for sales are being flagged as transformational innovations. These technologies remove friction in business processes, propel growth, and help leaders mitigate external influences that create unforeseen uncertainty. Gartner expects each to have a high or transformational impact within the decade.

Read More
Future of Work, Emerging Markets Staff Reports Future of Work, Emerging Markets Staff Reports

5G and eSIM are a Must for IoT Enterprises, Finds New Omdia Research

IoT deployments play a vital role in many enterprises’ digital transformation strategies, yielding benefits such as productivity gains, cost savings, and achieving environmental sustainability goals. As a result, enterprises continue to increase their spending on IoT solutions and are broadly expanding deployments. 95% expect to see measurable benefits from IoT within two years of deployment.

Read More
Emerging Markets Staff Reports Emerging Markets Staff Reports

Global CMOs Profiting from Transformative Power of GenAI, with 91% Reporting Positive Impact on Efficiency -- BCG

CMOs are redefining the baselines for speed, efficiency, customization, and quality for a wide range of marketing tasks with generative AI, and they see opportunities for it to future-proof their business,” said Jessica Apotheker, BCG global CMO. A new BCG report finds most CMOs are already seeing positive results, with 93% reporting positive improvements in how they organize work and 91% reporting a positive impact on their efficiency.

Read More
Emerging Markets Staff Reports Emerging Markets Staff Reports

IDC Forecasts a Robust Market for Enterprise Applications as Organizations Pursue Digital Era Strategies

According to a new IDC forecast, worldwide revenue for enterprise applications will reach $483.1 billion in 2027 with a five-year CAGR of 9.6%. Nearly all this growth will come from ongoing investments in public cloud software, which is expected to represent more than two-thirds of all enterprise applications revenue in 2027.

Read More
Editor's Pick Staff Reports Editor's Pick Staff Reports

Resilience Imperatives Prompt New Enterprise Strategies for Optimizing Off-Shore, Near-Shore and Re-Shored Value Chains -- Eric Rutter, Mavsotech

The global entertainment technology community is redefining how it develops, organizes and deploys value chains to ensure long-term viability in today's increasingly volatile and complex digital economy. As a result, executives are placing more importance on consistency and resiliency, de-emphasizing their singular reliance on lean-and-mean just-in-time strategies, according to Eric Rutter, founder and CEO of Mavsotech, a technology consulting company based in Philadelphia, PA, in a podcast interview for journalists.

Read More
Editor's Pick Staff Reports Editor's Pick Staff Reports

Vision-based Interfaces Poised to Redefine Digital Experiences for Consumers by End of Decade

Vision-based interface (VBI) technologies are poised to become the next breakthrough in elevating the consumer experience across a wide range of connected devices, according to Serhad Doken, chief technology officer with San Jose-based Adeia, which invents, develops and licenses fundamental innovations that shape how people explore and experience digital entertainment.  


Read More
Staff Reports Staff Reports

Conversational AI Capabilities Will Help Drive Worldwide Contact Center Market to 16% Growth in 2023 — Gartner

Worldwide contact center (CC), CC conversational AI, and virtual assistant end-user spending are projected to total $18.6 billion in 2023, an increase of 16.2% from 2022, according to Gartner, Inc. Near-term investment growth rates for AI and virtual assistants are expected to dip as business volatility creates a lengthening of decision cycles. Longer-term, generative AI will accelerate contact center platform replacement as CX leaders look to improve the efficiency of customer service operations and the overall customer experience.

Read More
Emerging Markets Staff Reports Emerging Markets Staff Reports

Connected Cars to Grow 18% in 2023, Opening the Potential for Lucrative New Revenue Streams — Omdia

Connected cars on the road are set to grow 18% in 2023, according to Omdia’s latest outlook into the automotive market’s media landscape. Companies, including the likes of Google and Apple, are positioning themselves to capture and develop potential revenue opportunities from this market over the coming decade. Omdia’s research further reveals that over 900 million connected cars will be on the road at the start of the next decade, eclipsing the installed base of popular consumer devices such as pay-TV set-top boxes and tablets.

Read More
Staff Reports Staff Reports

Worldwide IT Spending to Grow 4.3% in 2023 — Gartner

Worldwide IT spending is projected to total $4.7 trillion in 2023, an increase of 4.3% from 2022, according to the latest forecast by Gartner, Inc. As CIOs continue to lose the competition for IT talent, they are shifting spending to technologies that enable automation and efficiency to drive growth at scale with fewer employees. IT projects are shifting from focusing on external-facing deliverables, such as revenue and customer experience, to more inward-facing efforts focused on optimization.

Read More
Emerging Markets Staff Reports Emerging Markets Staff Reports

OLEDs for Mobile PC Forecasted to Grow 34% CAGR BY 2030 — Omdia

New research indicates that area demand for OLED displays will grow by 11.0% CAGR from 2022 to 2030. Major brands are gradually adopting OLED panels in their premium lineups across TVs, mobile phones, and the wider consumer electronic range, such as notebooks and tablets. According to Omdia, the OLED market share in the smartphone display market increased rapidly from 30% in 2020 to 42% in 2022, with its share expected to rise steadily in the future.

Read More
Staff Reports Staff Reports

Worldwide IaaS Public Cloud Services Revenue Grew 30% in 2022, Exceeding $100 Billion for the First Time — Gartner

The worldwide IaaS market grew 29.7% in 2022, to total $120.3 billion, up from $92.8 billion in 2021. Cloud has been elevated from a technology disruptor to a business disruptor, with IaaS driving software-as-a-service (SaaS) and platform-as-a-service (PaaS) growth as buyers continue to add more applications to the cloud and modernize existing ones.

Read More