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Cyber and Digital Technology Risks are a Key Concern for Businesses and Risk Leaders, even as 60% see GenAI as an Opportunity: PwC 2023 Global Risk Survey

PwC’s 2023 Global Risk Survey found that 37% of respondents consider cyber risks as their top concern, while 32% worry about digital technology risks. Despite this, 60% of businesses surveyed see Generative AI as an opportunity. The survey included 3,900 business and risk leaders from different sectors and reveals the impact of emerging technologies such as machine learning, automation, cybersecurity and the cloud on businesses.

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Future of Work Staff Reports Future of Work Staff Reports

Gartner Identifies the Top Trends Impacting Infrastructure and Operations for 2024

Gartner outlines six trends that will significantly impact infrastructure and operations (I&O) over the next 12 to 18 months. I&O leaders have limited resources to track emerging trends and their impact on I&O, with a recommendation to I&O leaders to use the top trends impacting I&O for 2024 to identify which trends are most likely to impact their organization and implement effective tactics to respond.

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Economy, Inflation Outrank Talent and Technology as Primary Risk for Global Business Leaders Next Year, Protiviti-NC State University Survey Finds

According to a recent survey by Protiviti and NC State University’s ERM Initiative, economic pressures and persistent inflation are the top near-term risks facing business leaders globally, overtaking the war for talent. The survey also found that cyber threats are the top concern of respondents over the next decade.

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Emerging Markets, Future of Work Staff Reports Emerging Markets, Future of Work Staff Reports

60% of Asia's Top Firms to Pivot CX Budgets to GenAI, Phasing Out Old Software by 2027

In a recent report, IDC predicts that by 2027, 60% of APAC firms will allocate 35% of their CX budget on emerging products and skills as GenAI improves. This shift shows that companies are starting to prioritize GenAI for customer-facing applications, hoping to improve customer satisfaction, service, and retention.

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Media Streaming Market Shows Pockets of Growth Despite Overall Decline

The market for media streamers is facing significant challenges due to the weak economic climate and the increasing ownership of smart TVs. This has resulted in a decline in sales. However, a new report from Futuresource Consulting has identified some areas of opportunity despite the decline.

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Emerging Markets, Future of Work Staff Reports Emerging Markets, Future of Work Staff Reports

39% of Organizations Currently Use AI in the Finance Function, Finds New Gartner Survey

68% of finance organizations are using or planning to use AI, according to a recent survey by Gartner. Of 133 finance leaders surveyed in May 2023, 39% are currently using AI/ML, and 29% plan to use it in the future. Successful AI-forward finance organizations embrace AI at the C-suite level and embed data science teams within finance departments. Employees should view AI as a co-worker, not a threat to their jobs, for the highest likelihood and magnitude of success.

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Seven Reasons Why Generative AI Will Fall Short in 2024 — GigaOM Reports

Generative AI is a rapidly growing field with immense potential. However, its success is not guaranteed, at least not in the short term. To understand the potential hurdles that lie ahead, we asked some of our analysts to share their thoughts.

So, what are the potential issues that could impede the progress of generative AI? Keep reading to find out, and be prepared for what lies ahead!

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Retailers Weathering a Tough Holiday Shopping Season Lean into Pricing and Promotion Strategies

According to a recent report by Bain and Company, retail sales data shows retailers are adopting various pricing strategies. Although the shopping season has begun on a positive note with a rebound in sales from September's low, some retailers are still offering sales events to drive sales. Despite these efforts, the growth rate for nominal retail sales in the US, as defined by Bain, is expected to be just 3.3% YoY in October, compared to 6.9% last year.

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9 Principles to Improve Cloud Resilience — Gartner Reports

According to Gartner, I&O leaders need to implement nine principles to maximize the resilience of cloud environments. The cloud is not inherently resilient, and most cloud outages are caused by software bugs rather than physical failures. In such cases, outages usually affect only some services or parts of the cloud provider's infrastructure. At the ongoing Gartner IT Infrastructure, Operations & Cloud Strategies Conference, analysts are discussing how to deal with these challenges and minimize the impact of cloud provider failures.

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Companies Are Investing Heavily in Business Building, Placing A Quarter of Annual Revenue into High-Growth Opportunities — BCG Reports

Business building is a successful way to grow. However, only 52% of leaders feel confident in their company's ability to pursue new high-growth opportunities, according to a study by Boston Consulting Group (BCG). The study surveyed 1,051 senior leaders from 17 countries. Of those surveyed, 73% said that business building is a priority for them. Since 2021, the companies have pursued an average of five new high-growth opportunities each year, investing around 27% of their annual revenue in launching, acquiring, or co-launching startup ventures.

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Worldwide Digital Transformation Spending Forecast to Continue Its Double-Digit Growth Trajectory, According to IDC Spending Guide

Organizations across the globe prioritize digital transformation (DX) to become digital businesses that can create value through the use of technology for processes, products, services, and experiences. According to the International Data Corporation (IDC) Worldwide Digital Transformation Spending Guide, global DX spending is forecast to reach nearly $3.9 trillion in 2027 with a five-year compound annual growth rate (CAGR) of 16.1%. The United States accounts for 35.8% of DX spending, followed by Asia/Pacific (33.5%) and EMEA (26.8%).

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Intelligent Automation vs Hyperautomation – What’s the Score? New GigaOM Insights

Analysts face challenges categorizing technologies, such as automation platforms, which converge RPA, BPM, IDP, and ML, including NLP. This happens when the law of diminishing returns affects individual categories. For example, an RPA solution may hit limits due to process complexity and scope, driving the need for more powerful solutions with broader functionality.

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FAST's Top Five Channels in US Drive 20% Total Consumption — Omdia Reports

In August 2023, Pluto TV channels comprised 21% of the top 100 FAST channels in the US. with the top 20 channels making up 50% of all FAST visits — pushing channel owners to ensure their content is easily discoverable.

Pluto TV and Paramount-owned FAST channels topped the consumption charts in June and July with exclusive content, Samsung TV Plus, Pluto TV, and Freevee have increased their channel catalogs while ViX and LG Channels have experienced slight reductions.

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Connected Car Technologies, Electric Vehicles, Used Cars, and Digitization to Energize the Global Vehicle Leasing Market — Frost & Sullivan Reports

Leasing companies are consolidating to gain market share and expand their offerings. The global vehicle leasing market is expected to reach $202.5 billion in 2023, with operational leasing contributing 60% of total revenue. The corporate leasing segment is set to revive, and the private leasing segment is expected to bounce back, despite competition from new mobility solutions.

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Worldwide Public Cloud End-User Spending to Reach $679 Billion in 2024, Forecasts Gartner

Worldwide end-user spending on public cloud services is forecast to grow 20.4% to total $678.8 billion in 2024, up from $563.6 billion in 2023. Cloud has become essentially indispensable. However, that doesn’t mean cloud innovation can stop or even slow. The tables are turning for cloud providers as cloud models no longer drive business outcomes, but rather, business outcomes shape cloud models. For example, organizations deploying GenAI services will look to the public cloud, given the scale of the infrastructure required.

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True MicroLED Large Format Display Market Primed to Break $1B Annual Barrier by 2027 — Futuresource Reports

The True MicroLED display market for pro AV and consumer televisions is set to skyrocket. According to a newly released report from Futuresource Consulting, it will accelerate from just $24.0M in 2023 to reach annual revenues of $26.2B in 2032, despite expected aggressive price erosion. The report also notes the market will break the $1B barrier in 2027 and will continue to generate a cumulative $63B market within the first ten years. The route to progress is not without its obstacles.

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Advantages of Mass Production and Vehicle Electrification Mega Trends Accelerate Chinese Passenger Vehicle OEMs’ Global Expansion Strategies — Frost & Sullivan

Italy and France are considering new incentive schemes to protect domestic EV production and counter the cost advantage of cheaper Chinese EVs. Chinese automakers are expanding globally with technology improvements, quality enhancements, integrated value chains, and targeted sales strategies. The demand for conventional ICE vehicles and premium EVs is driving Chinese automakers to increase their global footprint, with Frost & Sullivan predicting exports to grow from 2.3 million to 5.3 million units by 2030.

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"AI Everywhere" Will Impact Business Decisions at Every Level — IDC FutureScape

International Data Corporation (IDC) today presented its worldwide artificial intelligence (AI), GenAI, and automation predictions for 2024 and beyond. The predictions were presented by Ritu Jyoti in an IDC FutureScape webinar, which is available for on-demand replay.

IDC presented its worldwide AI, GenAI, and automation predictions for 2024 and beyond. The GPT-3.5 series from OpenAI has triggered a surge in generative AI investment. IDC expects worldwide spending on AI solutions to exceed $500 billion in 2027, leading to a significant shift in tech investments towards AI implementation and adoption of AI-enhanced products/services.

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