The 2025 ISG Provider Lens™ Aerospace and Defense Services and Solutions reports for the U.S. find that technology advancements, geopolitical disruptions and a skills shortage are forcing companies to adapt and innovate. Enterprises are investing in digital transformation, workforce development and new supply chain strategies to remain competitive in an increasingly complex business environment.

Over 40% of agentic AI projects will be canceled by the end of 2027, due to escalating costs, unclear business value or inadequate risk controls, according to Gartner, Inc. 

Enterprises in the U.S. are adopting the Snowflake cloud data management platform to prepare for the data challenges posed by AI adoption, hybrid work and other trends, according to a new research report published today by Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.

The enterprise worldwide wireless local area network (WLAN) market grew 10.6% in the first quarter of 2025 (1Q25) compared to 1Q24 to reach $2.3 billion as the market’s growth momentum continued from the previous quarter, according to results published in the International Data Corporation (IDC) Worldwide Quarterly WLAN Tracker.

The ISG Buyers Guides for AI Platforms, produced by ISG Software Research, provide the rankings and ratings of over 30 software providers and their products to support assessment and selection for enterprise use of AI. The research finds that the growing awareness of generative AI in recent years has intensified companies’ focus on developing, deploying and maintaining all kinds of AI applications. Organizations are increasingly adopting AI platforms to translate AI concepts into opportunities for increased innovation and productivity.

According to Forrester’s (Nasdaq: FORR)​ Global Total Experience Score Rankings, 2025, when companies align their brand promise with the experiences they deliver across both customer and noncustomer segments, they are better positioned to win and serve customers — unlocking up to 3.5x revenue growth and significantly boosting customer loyalty. Forrester’s research shows that brand experience (BX) and customer experience (CX) are interconnected. To drive growth, companies need a harmonized framework that evaluates both experiences in tandem.

According to Forrester’s (Nasdaq: FORR) global Customer Experience Index (CX Index™) 2025 rankings, ongoing challenges that drove last year’s decline in customer experience (CX) quality — weaker employee experience, waning customer obsession, disappointing tech implementations, and economic volatility — continue to impact how consumers perceive CX quality. Furthermore, the disparity between the customer experience that brands intend to deliver and what customers actually experience is widening.

In this conversation with BizTechReports, Francesca Axam-Frederick, CEO and Co-founder of Grantyd, explores how artificial intelligence, automation, and digital workflows are reshaping the grant writing process. From solo fundraisers to institutional teams, the question is no longer whether to modernize, but how to do so without compromising mission, ethics, or voice.

In today's rapidly evolving sales landscape, the integration of AI agents, particularly those powered by large language models, is poised to revolutionize how sales organizations operate. These advanced AI entities promise to move beyond traditional assistant roles, offering autonomous capabilities that can plan and execute tasks, thus driving efficiency and enhancing revenue growth.

As digital demands intensify across every sector of the economy, data centers are emerging as both vital infrastructure and operational bottlenecks. The exponential growth of AI, cloud services, and high-performance computing has placed new strains on power availability, cooling capacity, and skilled labor—forcing a rethinking of what it means to be “future-ready.”

As government grants shrink and private funders raise the bar on accountability and responsiveness, nonprofit organizations are navigating a complex new funding landscape—one where operational capacity, not just mission alignment, increasingly determines outcomes.

During a recent BizTechReports executive vidcast, data center infrastructure expert Cliff Federspiel offered a strategic lens into how the market is adapting. As founder, president, and CTO of Vigilent, a firm specializing in AI-powered data center management systems, Federspiel’s perspective reflects the pressures and priorities shaping investment decisions from hyperscalers to mid-sized enterprises.

Chief Marketing Officers and their teams need to adjust their web content strategy to adapt to search engine’s evolving algorithms and appear in GenAI-powered search results.

As managed service providers (MSPs) face mounting pressure to deliver enterprise-grade IT and cybersecurity services to small and midsize businesses, questions of scalability, structure, and profitability have become more urgent than ever. In this exclusive Q&A, BizTechReports speaks with Paul Daigle, CEO of Biz Advisory Board, a firm that supports MSPs in navigating growth, mergers, and operational transformation.

Information security spending by Middle East and North Africa enterprises is projected to total $3.3 billion in 2025, an increase of 14% from 2024, according to the latest forecast from Gartner, Inc. Security software will remain the largest spending category in MENA, forecast to reach nearly $1.5 billion in 2025.

Fueled by rising cybersecurity demands, vertical compliance requirements, and rapid advances in automation and AI, MSPs are evolving from reactive tech support shops into full-scale IT partners. But not all MSPs are keeping up with the pace of change.

Gartner, Inc. has identified 12 emerging technology disruptions that will define the future of business systems. Technology leaders must prioritize these over the next five years, as they present competitive opportunities in the near term and will eventually grow to become standard throughout businesses.

Information Services Group (ISG), a global AI-centered technology research and advisory firm, has launched a research study examining providers of agentic AI services, which help companies use autonomous AI agents to enhance decision-making, streamline processes and accelerate innovation.

India’s traditional PC market (desktops, notebooks, and workstations) grew 8.1% year-over-year (YoY) in 1Q25, with 3.3 million units shipped, according to data from the International Data Corporation (IDC) Worldwide Quarterly Personal Computing Device Tracker. This marks the seventh consecutive quarter of growth.

Seventy-seven percent of engineering leaders identify building AI capabilities into applications to improve features and functionality as a significant or moderate pain point, according to a survey by Gartner, Inc. The survey also found that the use of AI tools to augment software engineering workflows was the second largest pain point, with 71% of engineering leaders considering it significant or moderate.