Latest News & Executive Interviews

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More Than Eight in 10 Legal Departments Are Unprepared for Digitalization, Gartner Says

New "digital realities" will require a new legal framework, with two-thirds of respondents to Gartner's CEO Survey expecting their business models to change in the next three years. Digitalization looms large as a key driver of near-term business change and legal departments must reorient themselves around digital project challenges that accelerate existing legal and compliance risks.

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Michael Foy of J.D. Power Explores How the Wealth Management Sector Can Integrate Human and Technological Touch Points to Maximize Customer Experience

Digital transformation is changing the way that people buy, get information and invest. Though wealth management is a relative latecomer to digital transformation, today's wealth management companies and their customers are now relying increasingly on digital processes to purchase wealth management services -- as well as for some basic investment advice, says Michael Foy, Senior Director, Wealth Management Practice J.D. Power, in a new interview for journalists.

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Ben Bartosch Discusses Impact of Natural Disasters on Vehicle Pricing for Dealers and Consumers; J.D. Power Used Vehicle Price Index

Hurricanes and other natural disasters invariably cause price increases in the automobile market across the affected area, with a ripple effect that extends beyond the direct points of impact. The exact effect of each event, however, differs, so it is important to have historical data as a benchmark to help predict the pricing impact, says Ben Bartosch, Manager of Forecast Analytics at J.D. Power, in a new audio interview for journalists.

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Technicolor's Patrick Goemaere Describes How Edge Compute and Software Life-Cycle Management Create Customer Value and Flexibility

The rapid rise of DevOps -- along with the mainstreaming of agile methodologies for creating applications -- is introducing new opportunities for Network Service Providers (NSPs) interested in deploying more services to subscribers, more rapidly and safely in the era of Edge Computing and the Internet of Things (IoT).

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Windstream and Vitria Executives Discuss the Future of Network Service Providers in Serving the Connected Lives of Consumers at Home and at Work

The cable/telco sector is in the midst of a seismic shift, as new technologies and rising consumer expectations drive the radical transformation of traditional business models. During a recent podcast interview for journalists, Mark Wyman, Senior Vice President for Application Development for Windstream and Chris Menier, Vice President and Transformation Strategist at Vitria discussed how a sophisticated data-centric approach to a customer-focused strategy can generate sustainable competitive differentiation within the NSP community.

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Australia SVoD Saturation Set to Exceed Pay TV Saturation By End of 2018, Futuresource Consulting Says

Consumer spend on video entertainment in Australia is expected to grow 3 percent in 2019 to AU $5.3 billion, according to the latest video entertainment report from Futuresource Consulting. This growth is to be helped by an uplift at the box office and with SVoD uptake continuing to impress. By the end of 2018, Australia is set to be the first country to see the number of SVoD households overtake those of Pay-TV in any market worldwide.

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David Paris of J.D. Power Explains How Manufacturing Focus on SUVs, CUVs and Trucks Creates Strong Demand for Passenger Cars in Used Vehicle Market

There's a significant disconnect in the mix of vehicle types available in the market between the new and used automobiles in the U.S., and it's good news for current owners of passenger cars, says David Paris, Senior Automotive Analyst at JD Power in a recent podcast interview for journalists.

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Technicolor's Jos Delbar Reveals the Four Capabilities Critical to Achieving Seamless 4K OTT Content Delivery over Wi-Fi

Four key capabilities are necessary to deliver uninterrupted 4K video to the home: Detection, Monitoring, Proactive Care, and Reactive Care, says Jos Delbar, Product Manager at Technicolor, in the white paper, Guaranteeing Seamless 4K OTT Content Delivery, presented at the SCTE Cable-Tec Expo 2018, in Atlanta, GA, October 22-25.

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Craig Martin of J.D. Power Discusses How Customer-Centric Digital Transformation is Key to the Future of Wealth Management

As new technologies and communication channels create more options for consumers seeking to optimize the management of their financial lives, the wealth management sector must put the customer experience at the center of how, when and where to apply new services based on innovative capabilities, says Craig Martin, Managing Director, Wealth & Lending in the Services Industries Division at J.D. Power.

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Technicolor's Geert Matthys Explores Global Ultra Broadband Trends and Emerging Opportunities for Network Service Providers

The inevitable growth of ultra broadband services-based smart gateways that interact with intelligent home devices using  Internet of Things (IoT) technologies is redefining the connected home market, according to Geert Matthys, Vice President of Product Management for the Connected Home Division of Technicolor.

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Jonathan Banks of J.D. Power Describes How VIN Enhanced Vehicle Description Data Delivers Precision and Insight to the U.S. Used Vehicle Market

No two motor vehicles are identical. There are so many options available that even two vehicles that share a make, model and trim level from the same year are likely to have different features that might make one more sought after than the other. This creates a challenge for used car dealers, financial institutions, insurance companies and consumers in the automotive market seeking to leverage data to make better decisions, according to Jonathan Banks, VP and General Manager of Vehicle Valuations with J.D. Power, in a podcast interview for journalists.

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