n today’s serverless, hybrid, and cloud-native enterprise environment, the traditional focus on perimeter and endpoint security is rapidly becoming outdated. As data moves freely across SaaS platforms, multi-cloud architectures, and decentralized workforces, data must become the core of the enterprise security model, according to Karthik Krishnan, CEO and founder of Concentric AI, in a BizTechReports executive vidcast interview.

The 2025 ISG Provider Lens Microsoft AI and Cloud Ecosystem report for Australia finds that technology spending in the country is poised for faster growth after several years of caution amid macroeconomic uncertainty. Enterprises are expected to invest mainly in cybersecurity, cloud-enabled digital transformation and infrastructure modernization, including replacement of Windows 10 hardware. At the same time, Australian enterprises are turning to Microsoft-aligned solutions to address cyber risks and aging infrastructure and realize greater return on digital investments.

As enterprises accelerate digital transformation, IT leaders are confronting a stark reality: the old rules no longer apply. The traditional debate about “build vs. buy” has collapsed under the weight of complexity, speed, and scale. CIOs today must now manage hybrid ecosystems composed of SaaS platforms, legacy systems, custom apps, and rapidly evolving AI technologies.

In this vidcast interview with BizTechReports, Tiago Azevedo, CIO of a leading global software company, explains how integration, not ownership, has emerged as the new core competency.

The ISG Buyers Guides for Field Service Management, produced by ISG Software Research, find a growing number of companies are adopting AI and ML in field service management (FSM) to optimize operations, improve customer experience and forecast maintenance needs. This trend aligns with a broader shift from reactive to proactive service delivery, which can help companies better engage with customers and meet their demands for speed and reliability.

According to preliminary data from the International Data Corporation (IDC) Worldwide Quarterly Mobile Phone Tracker, China's smartphone market shipped 71.6 million units in 1Q25, a 3.3% year-on-year increase. This growth was driven by the government subsidies that extended to smartphones in 2025, as well as the peak sales season of the Spring Festival. The market outperformed the global growth of 1.5% but came below IDC’s projections as the effect of the government subsidies on bolstering existing consumer demand appeared to be modest.

PC shipments during the first quarter of 2025 grew 4.9% from the prior year, with global volumes reaching 63.2 million shipments, according to preliminary results from the International Data Corporation (IDC) Worldwide Quarterly Personal Computing Device Tracker. Looking ahead to 2025, the PC industry has several tailwinds and headwinds, which make for a challenging outlook and difficult demand planning.

Facing cost pressures, skills shortages and increasing regulation, European enterprises are leveraging service providers to modernize their mainframes and integrate them with cloud platforms to drive AI innovation, according to a new research report published today by Information Services Group (ISG) , a global AI-centered technology research and advisory firm.

Financial trading floors are built on speed, but many firms are relying on outdated video technology that may be costing them millions.

As markets move in fractions of a second, legacy video systems introduce costly delays, limit access to critical data, and complicate compliance with financial regulations. Experts say modern internet protocol (IP) video solutions offer a way forward, enabling real-time decision-making, improved transparency, and scalable global operations.

Finance leaders are focused on AI-enabled technology solutions and intelligent process automation to align their finance technology investments with broader business goals to enhance speed, agility, and competitive advantage, according to Gartner, Inc.

Enterprises in the U.S. are investing in new technologies and services from the Salesforce ecosystem as they navigate the rapid evolution of AI and explore its potential for their operations, according to a new research report published today by Information Services Group (ISG) , a global AI-centered technology research and advisory firm.

In today’s hyper-hybrid enterprise environments, where SaaS applications dominate and generative AI accelerates innovation, the traditional "build vs. buy" debate no longer makes sense. Instead, leaders must reexamine how well their organizations blend applications that are built internally, purchased and customized, and consumed as SaaS offerings in the cloud. While an overwhelming majority of organizations now use SaaS applications to run hundreds of enterprise applications across departments, it is also true that these functions coexist with a broad array of critical software operating on private cloud, on-prem, and colocation resources.

So says Tiago Azevedo, Chief Information Officer of OutSystems, in a recent vidcast interview that explored how the emergence of low-code development platforms and the acceleration of generative AI are reshaping the way organizations modernize their IT architectures.

According to preliminary data from the International Data Corporation (IDC) Worldwide Quarterly Mobile Phone Tracker , global smartphone shipments increased 1.5% year-over-year (YoY) to 304.9 million units in the first quarter of 2025 (1Q25). The smartphone market performed in line with IDC forecasts, as manufacturers ramped up production in anticipation of the expected announcement by the U.S. Administration on tariffs on China imports.

As the global marketplace evolves at an unprecedented pace, Gartner, Inc. has identified the top seven commercial threats facing chief sales officers (CSOs) in 2025. The numerous challenges facing CSOs could significantly impact their strategic priorities and commercial success over the next 12 to 18 months.

The 2025 ISG Provider Lens Global Capability Center (GCC) Services report finds that GCCs are evolving from cost-saving back-office operations into strategic enablers of digital transformation. Companies are using GCCs as centers of excellence for AI-enabled automation, real-time analytics, customer experience improvements and advanced cybersecurity. They are turning to service providers for help in establishing the AI readiness, talent and location strategies they need to set up successful GCCs.

“Companies are discovering they can use GCCs for more than labor arbitrage,” said Rajib Datta. “For enterprises that partner with the right provider, a GCC can support critical operations and incubate new digital capabilities for competitive advantage.”

A survey of 403 CMOs revealed that organizations with high levels of strategic dysfunction are 36% less likely to report strong business and marketing performance. CMOs report multiple forms in which strategic dysfunction appears.

“Strategic dysfunction is characterized by a state of confusion and conflict resulting from unclear, too numerous, or conflicting enterprise objectives that marketing must support,” said Amy Abatangle, VP Analyst in the Gartner Marketing Practice. “As a result, CMOs are unable to successfully create, communicate and execute effective marketing strategies.”

According to the International Data Corporation (IDC) Worldwide Personal Computing Device Tracker, Indonesia's PC market saw a total of 4.1M shipments of desktops, notebooks, and workstations in 2024. This volume represents an 8.8% year-over-year growth.

The newly released ISG Market Lens 2025 Global Capability Centers Study finds GCC staffing is shifting away from primarily labor arbitrage to also deliver higher-skilled work and expertise that drives greater innovation and productivity. Respondents said overall staffing levels will remain largely unchanged, but the mix of skills will focus more on AI and data analytics abilities, rather than on manual and administrative tasks that can be automated.

The global HVAC industry is undergoing a transformative shift, driven by the convergence of IoT, cloud computing, artificial intelligence (AI), and sustainability initiatives. These trends are redefining how heating, ventilation, and air conditioning systems are designed, managed, and secured across residential, commercial, and industrial environments.

End-user spending on information security in India is projected to total $3.3 billion in 2025, an increase of 16.4% from 2024, according to a new forecast from Gartner, Inc.

“Persistent security challenges, such as data sprawl from generative AI (GenAI) use, ransomware attacks, evolving regulatory landscapes, and robust cloud adoption are driving Indian enterprises to increase their information security spending across all segments in 2025,” said Shailendra Upadhyay, Sr Principal at Gartner. “These urgent challenges necessitate real-time threat detection and incident response across hybrid ecosystems.”

According to the IDC FutureScape: Worldwide Data and Analytics 2025 Predictions — Asia/Pacific Implications, by 2028, 60% of Chief Data and Analytics Officers (CDAO) in Asia-based top 2000 companies will rival the CIO in terms of influence on enterprise spending in technology. This signals the growing role of CDAOs in shaping technology investments across the Asia/Pacific region and a shift in organizational priorities.

IDC predicts that, by 2027, 45% of A2000 organizations will adopt performance-intensive, software-driven, scale-out storage infrastructure and unified data management to accelerate insights for AI and analytics, according to the IDC FutureScape: Worldwide Generative Artificial Intelligence 2025 Predictions — APEJ Implications. This shift is driven by the need to manage vast and expanding datasets, ensure compliance with data sovereignty regulations, and overcome challenges like insufficient storage capacity and computational power for AI workloads.