AI-driven automation, particularly through Salesforce’s Agentforce, is beginning to change how businesses in the U.K. operate and could have wider societal implications, according to a new research report published today by Information Services Group (ISG), a global AI-centered technology research and advisory firm.

As enterprises race to modernize their IT infrastructure, the need to unify end user computing (EUC) strategies is emerging as an increasingly critical priority, according to Christopher Reed, Chief Technology Officer for the Americas at Omnissa. In a recent BizTechReports executive vidcast interview, Reed urged technology leaders to rethink fragmented endpoint management approaches and move toward an autonomous workspace model capable of reducing risk, enhancing performance, and improving user experience.

Gartner, Inc. predicts that by 2027, organizations will implement small, task-specific AI models, with usage volume at least three times more than those of general-purpose large language models. While general-purpose LLMs provide robust language capabilities, their response accuracy declines for tasks requiring specific business domain contexts.

IDC, the global leader in trusted technology intelligence, has today released a comprehensive analysis highlighting the profound economic impact of artificial intelligence on the global economy, at its IDC Directions event — which focuses on the pivotal role AI plays in today's business landscape. According to IDC, investments in AI solutions and services are projected to yield a global cumulative impact of $22.3 trillion by 2030, representing approximately 3.7% of the global Gross Domestic Product.

Gartner Inc. predicts that organizations will develop 80% of Generative AI (GenAI) business applications on their existing data management platforms by 2028. This approach will reduce the complexity and time required to deliver these applications by 50%.

Enterprises say they want service providers to be more innovative and better at advancing strategic goals, while giving them mixed reviews on AI projects, according to new survey research from Information Services Group (ISG) (Nasdaq: III), a global AI-centered technology research and advisory firm.

Worldwide PC shipments totaled 59 million units in the first quarter of 2025, a 4.8% increase from the first quarter of 2024, according to preliminary results by Gartner, Inc. U.S. PC shipments grew 12.6%, reaching 16 million units in the first quarter of 2025.

According to preliminary data from the International Data Corporation (IDC) Worldwide Quarterly Mobile Phone Tracker, China's smartphone market shipped 71.6 million units in 1Q25, a 3.3% year-on-year increase. This growth was driven by the government subsidies that extended to smartphones in 2025, as well as the peak sales season of the Spring Festival. The market outperformed the global growth of 1.5% but came below IDC’s projections as the effect of the government subsidies on bolstering existing consumer demand appeared to be modest.

In this executive vidcast interview with BizTechReports, Anupam Nandwana, CEO of P360, explains how his company is helping pharmaceutical firms modernize engagement models through AI-powered platforms that streamline outreach, safeguard compliance, and improve outcomes.

As pharmaceutical and medical device companies race to modernize how they engage doctors and patients, leaders face a central challenge: how to use artificial intelligence and digital platforms to improve care delivery without violating the strict regulatory frameworks that govern communication and data use in the life sciences industry.

Seventy-four percent of B2B buyer teams demonstrate unhealthy conflict during the buying decision process, according to a survey by Gartner, Inc. Unhealthy conflict occurs when buying team members have conflicting objectives, disagree on the best course of action, or are overruled by external decision-makers.

International Data Corporation (IDC) for its latest State of the Market discussion, where leading analysts will examine the economic impact of newly imposed tariffs, the resulting shifts in global supply chains, and the revised global IT spending outlook—now forecast to grow between 5% and 9% amid rising uncertainty.

Generative AI (GenAI) is revolutionizing the managerial responsibilities of software engineering leaders, who must adapt to its impact on productivity, recruitment processes, and ethical considerations.

In 2024, the worldwide Unified Communications & Collaboration (UC&C) market revenues grew 7.8% year over year to $69.2 billion, according to the International Data Corporation's (IDC) Worldwide Quarterly Unified Communications and Collaboration Tracker. Further, the worldwide UC&C market is forecast to grow at a compounded annual growth rate (CAGR) of approximately 3.9% during 2025-2029 to reach cumulative revenues of $85.4 billion.

By 2028, 60% of supply chain digital adoption efforts will fail to deliver promised value due to insufficient investment in learning and development, according to Gartner, Inc.

According to the Worldwide Security Spending Guide published by International Data Corporation (IDC), European security spending is projected to grow by 11.8% year on year in 2025. Geopolitical developments, the intensification of cybercrime activity, and a tightening regulatory environment are driving organizations in Europe to adopt increasingly sophisticated defensive measures. Security spending is expected to remain robust throughout the forecast period, reaching nearly $97 billion by 2028.

As generative AI evolves into agentic AI, automation becomes more sophisticated, and emerging technologies shift to large-scale deployment, firms will no longer be experimenting with AI by the end of 2025 — they will be racing to keep up with AI’s acceleration. However, given ongoing geopolitical volatility, making the right technology investment decisions will be a key lever for business growth and competitive advantage. Forrester’s research, The Top 10 Emerging Technologies In 2025, highlights new technologies that empower leaders to drive AI-led innovation while ensuring long-term resilience.

Eighty-five percent of CEOs say cybersecurity is critical for business growth, according to a survey by Gartner, Inc. The Gartner CEO and Senior Business Executive Survey of 456 CEOs and other senior business executives worldwide was conducted in 2024.

According to the IDC Worldwide ICT Spending Guide Enterprise and SMB by Industry, businesses are prioritizing investments that deliver tangible ROI and build resilience against future uncertainties. The overall ICT spending in the ASEAN market is projected to reach USD $171 billion in 2025, with a CAGR of 5.8% through 2028. Businesses in this region are refining their technology strategies to adapt to the current economic landscape. While ICT spending remains significant, the focus has transitioned from rapid expansion to strategic optimization. Businesses in Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam are prioritizing investments that deliver tangible returns on investment and bolster resilience against future uncertainties.

By 2028, 25% of organizations will augment existing secure remote access and endpoint security tools by deploying at least one secure enterprise browser technology to address specific gaps, according to Gartner, Inc.

Threat actors frequently target employees with phishing attacks to steal credentials and bypass endpoint detection and response controls, necessitating an additional layer of visibility and control within the web browser.